We went to this specific store because the internet entry indicated a large floor space, which suggested a large and diverse selection of mattresses. That was true and it was easy to compare the various brands in which we were interested. Andrew Hoven, the manager and our salesperson was great--in... Continue reading
Steven was wonderful - we came in sleep deprived and he was the perfect balance of engaging us without overwhelming us. He seemed to read what we wanted very quickly and we ended up with a great, great mattress. He took plenty of time with us and we're thrilled with our Tempurpedic. Thank you!!
Out of all of the mattress stores I visited, this one was by far the best. In terms of atmosphere, salesman, product selection, and price, the Mattress Factory was the most positive experience for me. After buying my first mattress here, I went back and bought a second in the same location.
Very good experience.
Sunny fit me with the perfect mattress. Very low pressure but knowledgeable sale. I learned a few things about mattresses! I confidently bought a mattress in half an hour. Not the arduous experience I anticipated. I highly recommend! I also received two free memory foam gel pillows worth $200 that a... Continue reading
Great prices, good old fashion service.
Knowledgeable, friendly service. Would recommend to friends & family without a second thought.
Love my new mattress!
Sunny was wonderful. Highly Recommend!! Best mattress store I have ever been to
Nice sales people. Easy purchase experience.
Wes was great in helping with the purchase of my fiancé and I’s new mattress. He was professional, honest and knowledgeable and made the shopping experience easy.
John was great. He helped us pick out a good mattress which matched our needs, answered any of our questions, and even gave us advice on how to take care of beds in general. Wonderful customer service!
Walking into the store we felt at ease with being given the time and space to look for a mattress. They have some great choices and we are really happy with what we purchased.
The sales experience was easy & actually pleasant , the product is great & delivery experience was outstanding. Thanks to all!
Been dealing with mattress factory for many years in the N. E. Ken is always professional and a joy to chat with. Thank you again
Salesperson very polite and informative regarding my decision to purchase mattress/adjustable base.
Came in to check out the new store that just opened up and it's SO nice! The selection was fantastic and Erich was such a kind laid back guy that showed me beds that were in my price range instead of breaking my wallet for a bed. I ended up with a queen Tempurpedic and adjustable base. Not cheap,... Continue reading
Ken S. did not sell me a bed set, he helped me choose the right set for me. He explained the different options and helped me stick to my budget. Setting up delivery and delivery itself went smoothly.
Mattress and service are amazing!
I bought several mattresses and box springs in various sizes from Sunny in your Wayne store and he was great.
This is the place you want to go to buy a mattress. Len was very professional and knowledgeable and extremely helpful and patient as I tried several different brands. I highly recommend purchasing from this company, you will not regret it.
We had a great experience at Mattress Factory. The salesperson guided us through the process so choosing the right mattress was quick and efficient. We did not feel like we were being oversold.
The Salesman Patrick was very kind and helpful. The delivery men were patient with us and worked with our schedule as we were moving into a new home.
Sales person was very hospitable and knowledgeable. Delivery people were clean polite and in an out
After shopping at other mattress stores, Mattress Factory seemed to be have the most reasonable price for a quality set of mattress and base.
Great selection, salesman very accommodating and didn’t make you feel pressured .
We purchased a Tempur Pedic from Sunny in Wayne and he was super helpful. The delivery was on time and professional.
My box was delivered ripped and they were very fast to change. Good costumer experience.
After being in several stores, MF was cleanest. Salesman was professional. Only reason for not getting a great review was delivery was late with no communication.
I HAD THE MATTRESS FOR 5 DAYS AT PRESENT WE ARE HAPPY.