Been dealing with mattress factory for many years in the N. E. Ken is always professional and a joy to chat with. Thank you again
Salesperson very polite and informative regarding my decision to purchase mattress/adjustable base.
Came in to check out the new store that just opened up and it's SO nice! The selection was fantastic and Erich was such a kind laid back guy that showed me beds that were in my price range instead of breaking my wallet for a bed. I ended up with a queen Tempurpedic and adjustable base. Not cheap,... Continue reading
Ken S. did not sell me a bed set, he helped me choose the right set for me. He explained the different options and helped me stick to my budget. Setting up delivery and delivery itself went smoothly.
Mattress and service are amazing!
I bought several mattresses and box springs in various sizes from Sunny in your Wayne store and he was great.
This is the place you want to go to buy a mattress. Len was very professional and knowledgeable and extremely helpful and patient as I tried several different brands. I highly recommend purchasing from this company, you will not regret it.
We had a great experience at Mattress Factory. The salesperson guided us through the process so choosing the right mattress was quick and efficient. We did not feel like we were being oversold.
The Salesman Patrick was very kind and helpful. The delivery men were patient with us and worked with our schedule as we were moving into a new home.
Sales person was very hospitable and knowledgeable. Delivery people were clean polite and in an out
After shopping at other mattress stores, Mattress Factory seemed to be have the most reasonable price for a quality set of mattress and base.
Happy with our BeautyRest Platinum Beacon Hill Mattress. Quick delivery.
Very knowledgeable and professional sales people
Sunny was extremely helpful while mattress shopping in Wayne. Thanks Sunny!
Went out looking for a mattress last weekend and ended up going to several different places. All of which were expensive and limited in choice for our budget. Upon walking into Mattress Factory was greated warmly by Mark the manager there. We expressed just what we were looking for and how much we w... Continue reading
We went to the store to take a look at a few mattresses. We ended up spending more than two hours trying a multitude of mattresses and bed bases. Sunny was very patient and helped us find the best solution for our needs. He was not pushy and even recommended a few cheaper options.
Extremely happy with Mattress Factory
Day Dreams Med very comfortable.
Sunny thoroughly explained everything about both the top of the line Temperpedic and the Beautyrest beds. He was very courteous, professional and patient. Delivery was exactly what was promised and arrived right on time. I am very happy with my new bed and would recommend this location to my frie... Continue reading
I was shopping for a new mattress. Had been to several mattress stores. Came to Mattress Factory. Was assisted by Bob. he was fantastic. He listened to what my needs were and was so knowledgeable and helped me find a mattress. I am so happy with my purchase. I would highly recommend him and this sto...
I’m still in the trial phase, but so far so good
Very straight forward sales. Great price and no pressure.
Needed a new mattress, had been out shopping at several locations and came here and had an amazing experience. Bob was extremely knowledgeable, patient and very honest. The sales people do not work on commission, so they do not try to sell you something that you wouldn’t want. They want the custo... Continue reading
Len Schivao was beyond helpful and friendly, answered any questions you had as well as help you figure out the right mattress, and respected your budget that your looking to spend, thanks for all your help, I will recommend this place to anyone, yay!! 😘💖
great experience!
By far the best experience shopping for a mattress!! John was knowledgeable and informative in our decision making. At no point was there pressure to buy. I would definitely recommend for not only service and selection of products but for prices as well!
Easy to get home and install, just waiting to see how it feels!
Sunny was a great salesperson--helpful, informative, and not pushy.
Love my mattress, good experience.
Very satisfied with my purchase and my salesperson was very helpful and provided the best customer service!