Salespeople (Patrick & Andrew) were very knowledgeable and helpful. Asked about our sleep habits and made recommendations to start. Helped us to understand the differences between "hard" and "support" and between mattress styles. Do not shop often for mattresses but can honestly say I would recom... Continue reading
The overall experience with The Mattress Factory was Good. From the patient salesperson, to the convenience and the on-time delivery.
RON WAS GREAT. VERY INFORMATIVE
Eddie A. was great. Walked in there determined to get a medium firm mattress. Eddie had me try a softer mattress. I had been unable to sleep on my left side due to a recent hip replacement. Wow. Lo and behold I was able to lay on my left side. Delivery was promised between 2-5. They arrived at 3.... Continue reading
Andrew was very helpful and knowledgeable. Made my whole buying experience incredibly pleasant and enjoyable. I will definitely be recommending him and the Mattress Factory!
The salesman was nice and the delivery guys were great.
Our experience was excellent.
Mike was great (hassle free) from the time we walked in the door. The deliverymen were polite and on time! I will probably not shop anywhere else for a mattress again. Thank you!
No high pressure sales. Salesperson was very knowledgeable about products offered and offered higher and lower options + patiently explained the differences of each.
JON AND MARC MADE MY SHOPPING EXPERIENCE SO MUCH FUN AND RELAXING. NO PRESSURE SALES WAS IMPORTANT FOR ME.
I think we were at this store for 5 minutes before our salesman, Ron, showed us the mattress we ended up purchasing. We told him what we were looking for and the first mattress he showed us was the perfect match. 3 months later, we still love the mattress. Definitely reccomend the Williamstown, NJ l... Continue reading
It was a pleasant shopping experience. Our salesperson Sunny Vadera was courteous and attentive.
No pressure sales and the delivery guys were nice and courteous.
The sales rep. was very informative of product. The mattress picked suited me perfect. Now I'm getting the best comfort and rest ever Thanks The Mattress Factory.
helpful
God salesman good price
Was looking for a thinner mattress that is easier to change. Happy
We highly recommend Mattress Factory in Wayne. The manager of the store, Sunny, is very professional and polite. He was very patient showing us all the different kind of mattresses and explaining the details. We went to the store twice and both times he showed the same kindness. He called us to sche... Continue reading
Pleasant experience
Sales person was very patient and Delivery was done quick and on time
The salesman Ron was very helpful. He showed us a few of beds under the price that I told him and when I asked what else he had he showed me the bed that I ended up picking. He made the process quick and painless. Will definitely be sending people to the Williamstown Mattress Factory!
Andrew was great to work with for our purchase - he explained things clearly and gavce us plenty of time to test out various models and make our selection. I would definitely recommend the Mattress Factory to others!
Great and product and customer service.
Great Customer Service.
I am very satisfied with the purchase of mattress and delivery! I would recommend this store to everyone
so far so good
Andrew was Excellent
Salesperson was knowledgable and informative.
Got a great mattress
We purchased a Serta comfort hybrid blue fusion plush pillowtop 300. It sags and we both end up in the middle of the bed with neck and shoulder pain. We have put additional supports under the box spring but it did not help.