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Great Customer Service

My 11 year old daughter was the one who was extremely impressed with Mr. Ramos our sales associate that assisted us. He was friendly, funny, and let her find the mattress that she wanted.

4 year old daughter big girl bed

I highly recommend this mattress and would buy it again

Excellent service and product

Nothing but good things to say about the purchase experience.

Excellent service

Andrew Hoven provided excellent, no-pressure service.

Excellent customer service!!!

Extremely satisfied with the customer service in helping me chose the right mattress.

GREAT COMPANY

Great products. Great sales person. No Pressure...Will deal again with this company.

Awesome experience

I had a great experience purchasing my new mattress. I knew my old one had to go when I started experiencing back pains. I was greeted properly with a friendly salesman that didn’t try to make me buy a 1000 plus mattress. Wes asked me a series of questions to determine which one would be the right f... Continue reading

A GREAT BEDDING VALUE

A GREAT MATTRESS BUYING EXPERIENCE WITH HELPFUL SALES PEOPLE, PUNCTUAL FRIENDLY DELIVERY SERVICE PEOPLE AS WELL. I WOULD RECOMMEND THEM TO EVERYONE !

Great Service

Sunny was very easy to deal with and helped us choose the perfect mattress.

Never a doubt

We always have a good experience when going to The Mattress Factory. Very good salespeople. Knowledgeable and they are not pushy, like other mattress stores. Great pricing too!

Happy

Extremely comfortable

Great experience

Everything was great. Sales person was the best . He knew his product and really helped in the right selection. Mattress is great. Soft but supportive. Even the delivery guys were great. Came on time, assembled it quickly and were very friendly. I have nothing but praise for this experience.

Recent Purchase

Extremely happy with the service at this location - the selection, knowledge of staff and prices were unbeatable.

nice saleman

happy with my new mattress

review

Great service delivery. Informed sales person and not pushy.

Great Product

Great Product

Purchase of a new mattress

Excellent mattress purchase experience!

excellent service

As soon as we entered the store, we felt like family. No pushy salesman, just questions on how we sleep, do we like firm, or soft and then were shown three different brands and we were able to make a decision based on this. If we were not sure, they would have showed us more. It was a very frie... Continue reading

Even when something goes wrong, Mattress Factory makes it right

Ordered my mattress about two weeks in advance. Salesperson was fantastic, took me through the whole store, explained benefits and features of each brand. Pricing was great, quick service, couldn't be better. But I got a call the day before the delivery, and the mattress wasn't available for the... Continue reading

Great Mattress

Better sleep

great purchase experience

We worked with Wesley at the Springfield location. He was great! we haven't slept on the mattress yet but we are looking forward to our delivery.

Great Service

Salesperson was extremely knowledgable and purchase time process was less than 1 hour - quick and easy.

Quick and Easy

No pressure and great experience.

Great place to purchase mattress!

Purchased another mattress earlier in the year from another place and I wasn't happy with the product. Saw a post on FB on how great Mattress Factory was so I thought I would give it a try. John at Newtown Square was great! He was patient and answered all my questions. Would definitely recommend get... Continue reading

Knowledgeable saleman

The salesman was very knowledgeable and easy to deal with. He was not too pushy and helped us to understand that guided us to agree to purchase the product. He is a good asset to the company.

Satisfied

Good pricing fast delivery, Patrick very personable and extremely knowledgeable.

Pleased customer

I would highly recommend the Serta Blue Max 1000

Pleased customer

I would highly recommend the Bensalem location

comfortable

Salesperson Sunny was very professional and explain all what we needed to know.

Easy

Sales guy was not pushy, easy to deal with