Andrew Hoven provided excellent, no-pressure service.
Extremely satisfied with the customer service in helping me chose the right mattress.
Great products. Great sales person. No Pressure...Will deal again with this company.
I had a great experience purchasing my new mattress. I knew my old one had to go when I started experiencing back pains. I was greeted properly with a friendly salesman that didn’t try to make me buy a 1000 plus mattress. Wes asked me a series of questions to determine which one would be the right f... Continue reading
A GREAT MATTRESS BUYING EXPERIENCE WITH HELPFUL SALES PEOPLE, PUNCTUAL FRIENDLY DELIVERY SERVICE PEOPLE AS WELL. I WOULD RECOMMEND THEM TO EVERYONE !
Sunny was very easy to deal with and helped us choose the perfect mattress.
We always have a good experience when going to The Mattress Factory. Very good salespeople. Knowledgeable and they are not pushy, like other mattress stores. Great pricing too!
Extremely comfortable
Everything was great. Sales person was the best . He knew his product and really helped in the right selection. Mattress is great. Soft but supportive. Even the delivery guys were great. Came on time, assembled it quickly and were very friendly. I have nothing but praise for this experience.
Extremely happy with the service at this location - the selection, knowledge of staff and prices were unbeatable.
happy with my new mattress
Great service delivery. Informed sales person and not pushy.
Great Product
Excellent mattress purchase experience!
As soon as we entered the store, we felt like family. No pushy salesman, just questions on how we sleep, do we like firm, or soft and then were shown three different brands and we were able to make a decision based on this. If we were not sure, they would have showed us more. It was a very frie... Continue reading
Ordered my mattress about two weeks in advance. Salesperson was fantastic, took me through the whole store, explained benefits and features of each brand. Pricing was great, quick service, couldn't be better. But I got a call the day before the delivery, and the mattress wasn't available for the... Continue reading
Better sleep
We worked with Wesley at the Springfield location. He was great! we haven't slept on the mattress yet but we are looking forward to our delivery.
Salesperson was extremely knowledgable and purchase time process was less than 1 hour - quick and easy.
No pressure and great experience.
This was my third purchase in a year. Sale people are knowledgable and do not pressure you to purchase.
This was a pleasant experience all around buying a new mattress. We felt we got great quality and there was a good deal on it at the time. Would recommend this store to anyone. The salesmen are super nice and really don't bother you unless they're giving you some helpful info on a mattress which you... Continue reading
Purchased another mattress earlier in the year from another place and I wasn't happy with the product. Saw a post on FB on how great Mattress Factory was so I thought I would give it a try. John at Newtown Square was great! He was patient and answered all my questions. Would definitely recommend get... Continue reading
The salesman was very knowledgeable and easy to deal with. He was not too pushy and helped us to understand that guided us to agree to purchase the product. He is a good asset to the company.
Good pricing fast delivery, Patrick very personable and extremely knowledgeable.
I would highly recommend the Serta Blue Max 1000
I would highly recommend the Bensalem location
Salesperson Sunny was very professional and explain all what we needed to know.
Sales guy was not pushy, easy to deal with
Good experience on all fronts. Very good sales person.Delivery was timely with courteous delivery people.