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Great Service

Sunny was very easy to deal with and helped us choose the perfect mattress.

Never a doubt

We always have a good experience when going to The Mattress Factory. Very good salespeople. Knowledgeable and they are not pushy, like other mattress stores. Great pricing too!

Happy

Extremely comfortable

Great experience

Everything was great. Sales person was the best . He knew his product and really helped in the right selection. Mattress is great. Soft but supportive. Even the delivery guys were great. Came on time, assembled it quickly and were very friendly. I have nothing but praise for this experience.

Recent Purchase

Extremely happy with the service at this location - the selection, knowledge of staff and prices were unbeatable.

nice saleman

happy with my new mattress

review

Great service delivery. Informed sales person and not pushy.

Great Product

Great Product

Purchase of a new mattress

Excellent mattress purchase experience!

excellent service

As soon as we entered the store, we felt like family. No pushy salesman, just questions on how we sleep, do we like firm, or soft and then were shown three different brands and we were able to make a decision based on this. If we were not sure, they would have showed us more. It was a very frie... Continue reading

Even when something goes wrong, Mattress Factory makes it right

Ordered my mattress about two weeks in advance. Salesperson was fantastic, took me through the whole store, explained benefits and features of each brand. Pricing was great, quick service, couldn't be better. But I got a call the day before the delivery, and the mattress wasn't available for the... Continue reading

Great Mattress

Better sleep

great purchase experience

We worked with Wesley at the Springfield location. He was great! we haven't slept on the mattress yet but we are looking forward to our delivery.

Great Service

Salesperson was extremely knowledgable and purchase time process was less than 1 hour - quick and easy.

Quick and Easy

No pressure and great experience.

Midge

This was my third purchase in a year. Sale people are knowledgable and do not pressure you to purchase.

Very good experience

This was a pleasant experience all around buying a new mattress. We felt we got great quality and there was a good deal on it at the time. Would recommend this store to anyone. The salesmen are super nice and really don't bother you unless they're giving you some helpful info on a mattress which you... Continue reading

Mattress

Satisfied with the purchase

Mattress

Nice Experience

Joe T

Andrew, the salesman was very knowledgeable and took plenty of time with us. Very helpful. Went to a few other stores and came back because of Andrew.

Excellent customer service from start to finish

I walked into the store and was greeted and left alone to look around for a few minutes. After a few minutes, Dennis asked me what I was looking for, showed me what was available and let me try the mattress he suggested. I found what I was looking for easily, quickly and without feeling pressured. L... Continue reading

Mattress

Extremely satisfied with mattress, salesperson was helpful and delivery was quick

Knowledgeable saleman

The salesman was very knowledgeable and easy to deal with. He was not too pushy and helped us to understand that guided us to agree to purchase the product. He is a good asset to the company.

Satisfied

Good pricing fast delivery, Patrick very personable and extremely knowledgeable.

Pleased customer

I would highly recommend the Serta Blue Max 1000

Pleased customer

I would highly recommend the Bensalem location

comfortable

Salesperson Sunny was very professional and explain all what we needed to know.

Easy

Sales guy was not pushy, easy to deal with

Mattress, Box and Frame purchase

Good experience on all fronts. Very good sales person.Delivery was timely with courteous delivery people.

phone order

Placed order over the phone and salesman was very helpful. Mattress was delivered 2 days later, and my company had a place to sleep. Thanks