I can only review my sales experience simply because I did not receive my mattress yet. I thought the store was set up very nice clean professional when I walked in. I was greeted by a gentleman named Andrew. Andrew was extremely knowledgeable very professional and very helpful in making my deci... Continue reading
Buying this mattress set was a nice experience.
Great bed for price
Shopping at Mattress Factory was a smooth and easy processs, they have a great selection for everyone’s needs. I would recommend them over and over again!
Patrick was very knowledgeable and helpful
Very nice and informative staff.
Great experience from start to finish. Martin was extremely helpful when it came to selected the perfect mattress for my needs (sleeping style, comfort level, price range ect). He was able to schedule a delivery date immediately for a time that fit my schedule. Delivery was prompt and I couldn’t be... Continue reading
It's always easy to come into this store and but a mattress. John is friendly and knowledgeable and doesn't try to sell me what I don't want. He shows me the exact product the first time.
We love our new Tempurpedic. Jerry was very helpful throughout the entire process.
Mark was very helpful and knowledgeable of the mattresses. This was my first time purchasing a mattress and he made it enjoyable, easy, and fun. I really appreciate his great customer service.
I feel I received a good deal quality and price wise. No complaints about service and delivery. Thanks.
the manager Martin was VERY helpful and not pushy! Was the right balance of giving us space to shop and giving us information. We are very pleased with our expierence! We got exactly what we were looking for , great price , and very fast! Martin was exceptionally great at his job! Thank you very muc...
Had just begun the shopping process and had no intention of purchasing; however Manager Patrick was extremely knowledgeable and posed perfect questions with real answers. With free shipping, setup and removal of old bedding on top of very fair pricing, there was nothing more to consider. Bravo.
From the moment me and my wife walked in our salesman Marc was very personable, knowledgeable and was very good at listening to what me and my wife were trying to buy. Never did I feel like I was being pressured to buy something like some other chains that we have gone to. We will be return custom... Continue reading
Salesman was very friendly & knowledgable. Had it delivered in 2 days. Delivery guys were very friendly and fast and neat. Very good experience overall!
Saleperson was friendly and helpful. Helped us choose the right mattress and bedset.
My sales person Marc was very knowledgeable of the various products & the needs I had when deciding to make this purchase. No pressure at all to buy. Delivery was fast & professional. Highly satisfied with my mattress and would recommend Mattress Factory to all.
Salesman helpful and informative smooth and easy transaction.
We love our mattress.
Ken was very easy to work with
I love my new mattress. Sleeping is so restful and comfy. The service was great and delivery was quick and easy. I would recommend Mattress Factory to anyone that was looking to purchase a new mattress.
I have not received my products yet but the buying experience went smoothly. As first time buyers, our sales rep Andrew helped us out with every detail and provided us with a great value considering we purchased a mattress, adjustable base, and a king bedroom set. I would recommend to any customer.
The process was simple, the salesman was informative, was not pushy. The location was convenient. I felt that I was dealing with a reputable dealer. Delivery and removal of old mattress was very important.
I was able to buy a good mattress for a decent price.
We were in and out of the store in less than 30 minutes. No hassles.
very satisfied with sales help after sleeping on mattress for over a month we are not satisfied with the quality of this mattress! there's no support in the middle! it sinks
Wanted to buy there as I felt the salesperson would be more knowledgable about the different types of mattresses. the salesperson really did help me in my decision,
Wesley was a great help 123with helping me decide on what mattress to purchase.
So far so good
I had seen the mattress I purchased at Macy’s. They offered nothing more than matching the price if I found the EXACT same mattress for less somewhere else. I had read that the name of the mattress is exclusively for Macy’s. They give it a different name at other dealers. I ordered online by cha... Continue reading