Salesperson John was very helpful and knowledgeable without being pushy!
Great experience! Sales guys were awesome!
John was nice. He pointed me in the direction of a couple mattresses. I am happy with the one I got.
Andrew was super personable and very knowledgeable on all the mattresses they carried, which is alot considering the variety available. He was able to not only help us by showing us several options in varying price ranges, but also helped us with the unique need of requiring a custom sized mattress... Continue reading
Good price, no frills, good product
No rush from salesperson when we were selecting a mattress. In fact, the salesperson was quite helpful.
Jerry was everything you would want in a mattress adviser...knowledgeable, thorough, non-pushy and patient. I think if I had wanted to nap during my choosing he would have just worked around me. Delivery & setup was exactly as ordered. I'll definetly recommend Mattress Factory and especially Jerry.... Continue reading
we are really happy with the mattress we selected. would recommend this mattress
really really great
The sales team at TMF were excellent to deal with - we are very happy
Great service, timely delivery, great costumer experience.
Excellent no pressure service, very informative
After researching online I decided to go to The Mattress Factory. I liked the idea of no commission sales people. The reviews were all very good. John was very helpful and knowledgeable. He explained the differences in the beds to us and didn't try to persuade us in any direction. He gave us the inf... Continue reading
My experience at the mattress factory was great! Customer service with salesman Len was top notch! He had a great personality and was very patient with me by helping me pick the best mattress to fit my needs! Excellent customer service here!
This store is great! Len the sales person provided me with incredible service and a great new mattress. I would definitely recommend Mattress Factory to family and friends.
My wife and I are very happy with our purchases.
nice experience, thank you
Salesman extremely knowledgeable and not pushy al all. Very relaxed atmosphere.
salesperson was very helpful -just received and hoping will be what I expect and have many years of sleeping comfort
Great experience, Wesley at the Springfield location was great!! Very accomdating and knowledgeable. We are very please about our purchase. It’s only been about a week and a day but the bed is wonderful!! Thank you!!
The store manager, Jerry, was really helpful and made us feel comfortable in his store. We visited 2 other stores while mattress shopping and they both were more high pressure environments which was annoying, so we came back to Jerry's store to make our purchase. We appreciated his patience and his... Continue reading
Salesman knew about every mattress on the floor. He gave me time to find what I was looking for without being rushed or pressured. The delivery men were professional and on time!!
Andrew is an ace.He is a very professional salesman.He let us try as many mattresses as we wanted to.We went to other matress stores and we were either ignored or had PUSHY salespersons saying that you will get a great deal if you buy today !!.As per Andrew buying a mattresses is a very serious dec... Continue reading
Choose this place because of the no pressure sales we experienced a week before. We tried the mattress there and had time to shop around and still came back. Helpful and friendly salespeople who were very upfront, honest, and knowledgeable. We love our Beautyrest mattress!!
Very Happy with new Serta iComfort foam mattress. Seems to be a quality product
We would like to thank our salesman Patrick for a wonderful experience. With so many mattresses to choose from, he was able to quickly and efficiently help us pick out a mattress that was perfect for us.
Nice firm mattress
Mattress is comfortable and I do not wake up in the morning with stiff joints and achy back.
Good night’s sleep.
The salesman was very helpful and explained the options thoroughly.