Very happy overall with Andrew as our salesman. He took the time to explain many different options and made sure we got what fit us best, with no haggle or bs.
A very knowledgeable sales force and zero pressure. I ordered the wrong box spring (my fault) and they replaced it - no charge, no hassle. They patiently made sure we made the right choice. We purchased 2 mattresses and love them both. Save yourselves time and make this your one stop shop.
Mark was very helpful in helping me chose the right mattress that fits my needs. Mark explained in detail the support the mattress provided as well as what iits made of. If you looking for a sales man that knows all about mattresses please see Mark very informative and a honest person. Thanks M... Continue reading
Had an excellent experience selecting and purchasing my new mattress. Jerry was extremely knowledgeable and patient, and delivery turn around was quick. Will certainly return in the future. Thank you!
This is the fourth mattress we have bought from The Mattress Factory in Lawrenceville. The first time we chose The Mattress Factory was after another place kept delaying delivery and we needed a mattress quickly for Holiday visitors. The Mattress Factory saved the day and was able to get us a mattre... Continue reading
What a wonderful store! I was greeted as I walked in, and there was no presssure to buy anything, just “how can they help me today” The sales man was so polite, and had so much knowledge on the different kinds of mattresses! I left that day, but knew I would be back to buy a mattress from this store... Continue reading
Haven't slept on it yet (tonight!) but the salesman was very helpful in Exton.
We been researching new King size mattresses for what seems like forever now. On a whim, we stopped in earlier today. Based on Yelp reviews, past experiences with other mattress retailers and Google reviews, I knew I wanted to make Mattress Factory my first stop. Long story short, like many other... Continue reading
The salesman seemed knowledgable and was very helpful.
Salesperson was helpful. He answered all our questions. We were able to try out the mattresses rather than ordering one on line.
I recently purchased two mattresses from the Exton store. Staff was incredibly helpful, knowledgeable and patient as my husband and I bounced around trying to decide what mattresses we liked best. Incredible prices too during President's Weekend! Delivery was a piece of cake. Thank you!
our salesperson Andrew was excellent.
Very Favorable, I am extremely satisfied with the sales person, John.
We had another good experience at Mattress Factory. Patrick was helpful and knowledgeable and not at all overbearing. He answered our questions, gave us additional information and let us take our time deciding. The delivery went very smooth as well. The delivery men were there between the times... Continue reading
Family-owned. Brand names. Sale prices. Friendly service. Need I say more???
Mattress Factory was our first stop of the day as we decided to upgrade our teenage daughter's room with a full-size mattress. Turns out, it was the only stop we'd need to make. Our sales person (Marc) was great about getting my daughter to try different mattresses and give her new options based o... Continue reading
I couldn't figure out why I was waking up so tired & my back so sore when my old adjustable mattress was only 5 years old until I slept on our new restonic mattress. After only 3 days sleeping on it, I was feeling less back pain & getting a better night sleep. I love the fact that I can go up at n... Continue reading
Delivery men were courteous and careful when bringing in the mattress and frame. Took the old mattress and box spring and set up the new bed.
Thanks!
Salesman Ron was very helpful and not pushy at all. Let us test mattresses as we needed. Made the process incredibly simple and we could not recommend it more.
Len was a huge help and so easy to deal with!!
Price, location and website
No pressure point pain!!!! Changed my life!! Loved that it was not a commissioned salesperson
John was very helpful and patient!
Sales person was very helpful. We were not rushed
we were very well pleased with Andrew our salesman. and our brother William is very happy and comfortable with his new mattress.
Service was excellent and delivery was too.
So far the mattress is as advertised.
The sales people are very nice and knowledgeable. Very helpful when confronted and accommodating. Delivery people were very rude.
Chose them becasue of their location. Salesperson was helpful. Delivery was on time.