I recently purchased two mattresses from the Exton store. Staff was incredibly helpful, knowledgeable and patient as my husband and I bounced around trying to decide what mattresses we liked best. Incredible prices too during President's Weekend! Delivery was a piece of cake. Thank you!
our salesperson Andrew was excellent.
Very Favorable, I am extremely satisfied with the sales person, John.
We had another good experience at Mattress Factory. Patrick was helpful and knowledgeable and not at all overbearing. He answered our questions, gave us additional information and let us take our time deciding. The delivery went very smooth as well. The delivery men were there between the times... Continue reading
Family-owned. Brand names. Sale prices. Friendly service. Need I say more???
Mattress Factory was our first stop of the day as we decided to upgrade our teenage daughter's room with a full-size mattress. Turns out, it was the only stop we'd need to make. Our sales person (Marc) was great about getting my daughter to try different mattresses and give her new options based o... Continue reading
I couldn't figure out why I was waking up so tired & my back so sore when my old adjustable mattress was only 5 years old until I slept on our new restonic mattress. After only 3 days sleeping on it, I was feeling less back pain & getting a better night sleep. I love the fact that I can go up at n... Continue reading
Delivery men were courteous and careful when bringing in the mattress and frame. Took the old mattress and box spring and set up the new bed.
Thanks!
Salesman Ron was very helpful and not pushy at all. Let us test mattresses as we needed. Made the process incredibly simple and we could not recommend it more.
Len was a huge help and so easy to deal with!!
Price, location and website
No pressure point pain!!!! Changed my life!! Loved that it was not a commissioned salesperson
John was very helpful and patient!
Patrick Murphy was very helpful, no pressure, a very pleasant experience. Very professional
Happy with the purchased set, loved Andrew as he was really one of the reasons we went there other than we have bought from this place before with him and liked the experience. No hassle, and the price i thought was decent. Happy with delivery, and experience so far.
Happy with my experience. Patrick (salesman) listened to my interests in what I was looking for in a mattress and directed me to the right one through questioning and service. Delivery was virtually no hassle and everything went very very smoothly. Thanks!
We purchased our Tempurpedic mattress in February. We wanted to take our time making our selection and our salesman was very low pressure, answered our questions and let us be as we tried the many mattresses out. He was very knowledgeable and really helped us make the right choice.
Great Personality.. Thank you
Very professional with no hard sell.
We received excellent service from Dennis Dennis spent over an hour discussing different mattresses and paid attention to our needs We are very happy with purchase , excellent service,and also great delivery service!!!
ERICH WAS VERY KNOWLEDGEABLE AND HELPFUL.... NEVER FELT PRESSURED. IT WAS VERY NICE TO WORK WITH HIM
Upon entering the store we automatically felt welcomed but not “stalked”. Jerry was friendly, genuine, and very easygoing. Jerry was the opposite of pushy; he encouraged us to “spin around” and see what we liked best. Jerry does an excellent job in working with you and your needs. I would highly rec... Continue reading
No hassle or pressure from salesman just go in select the mattress you like and the prices are competitive. Delivery and set up was good.
Service was excellent and delivery was too.
So far the mattress is as advertised.
The sales people are very nice and knowledgeable. Very helpful when confronted and accommodating. Delivery people were very rude.
Chose them becasue of their location. Salesperson was helpful. Delivery was on time.
The buying experience was a good one. They were not pressuring me to buy and very knowledgeable about the mattresses I was interested in. Pricing was straight forward ..
Salesperson very informative and acomadating