I diid plenty of running looking for a quality mattress within my particular budget and I wanted quality. After much disappointment at other mattress stores I would say " The Mattress Factory" in Montgomeryville and Andrew the professional sales manager more then helped , he showed me many mattresse... Continue reading
We had a great experience with selecting this mattress. Jerry is an outstanding sales person, knows the products and we did not feel pressured to purchase something we didn't want or need.
We stopped in looking for a king size bed. Andrew greeted us and was nothing but helpful and sweet the whole time. He really took the time to find the right bed for us and wasn’t pushy at all. I was apprehensive shopping, I didn’t want to feel pressured but he made it an amazing experience and we wi... Continue reading
We stopped in looking for a king size bed. Andrew greeted us and was nothing but helpful and sweet the whole time. He really took the time to find the right bed for us and wasn’t pushy at all. I was apprehensive shopping, I didn’t want to feel pressured but he made it an amazing experience and we wi... Continue reading
Store manager, Jerry, and the sales associate Steve were very informed and knowledgeable about all mattresses. Very pleasant store atmosphere.
We purchased the icomfort applause and are very pleased with it so far
Pat was very knowledgeable and patient with us. We had a hard time making our final decision and had to come back into the showroom twice before making our final decision.
we were looking to replace our foam style mattress with a coil one and ended up purchasing not only a mattress but also a adjustable base. when the salesperson (John) had us try out the adjustable base in zero gravity position we were sold. Never knew we were missing that in our life. John was helpf... Continue reading
The best no pressure purchase I have every made. Excellent salesmanship. Len listened to what I was looking for in terms of quality and price, and he delivered.
Thank you! I really enjoy my bed!
Andrew helped us find the perfect mattress
John and Mark were wonderful. Not being paid on commission, you can trust that they just want you to pick the right product for your needs and budget. They are friendly, professional, and give you the space and time to try out all the different options that you might like. They are also very knowled... Continue reading
Have only had our mattress for a week. So far, it feels to be our best mattress ever. We hope it lives up to our expectations of durability and longevity! We wanted to support a locally owned business, and had a great shopping experience at the newly opened store in Wayne. The showroom manager,... Continue reading
John helped me find the mattress that was just right for me and within budget. He was more concerned with my comfort and finding me a great mattress than he was making a sale. Very knowledgeable and I would return to this store again and again to purchase mattresses! Thanks John!
Happy with product
My husband and I are very satisfied with our experience purchasing through Mattress Factory. The employee, John was very helpful and we are happy with our purchase.
Andrew was a fabulous salesman. Great price. Only place to go.
Jerry is a knowledgeable salesperson and was very helpful in our decision making process. The delivery people were personable, efficient and very accommodating. Mike P.
Our sales person - Wesley - was pretty awesome. There was no pressure, and my wife and I felt pretty confident that he had our best interest at heart when selecting a bed. While I would like to have had a bit of a better deal, I am also aware of the prices of a good bed so I'm not completely upset... Continue reading
Great service, great price.
Because Steve was so informed about the different mattresses and didn’t try to sell me the highest price or the lowest price mattress. Steven just wanted me to be comfortable. So when you are looking for a honest person to sell you a mattress go see Steven he will tell you the truth. Thank God for S... Continue reading
Because Steve was so informed about the different mattresses and didn’t try to sell me the highest price or the lowest price mattress. Steven just wanted me to be comfortable. So when you are looking for a honest person to sell you a mattress go see Steven he will tell you the truth. Thank God for S... Continue reading
We love our new mattress and Jerry was a pleasure to work with!
There are many businesses where sales people will sell you a mattress. But we had the best customer experience at The Mattress Factory in Exton, PA where Jerry was our Sales CONSULTANT! Jerry listens patiently to all our wish list items and then educated us on all the options that met our needs.... Continue reading
We had a great experience shopping at Mattress Factory. Jerry was honest and helpful with no pushy sales gimmicks. He answered all of our questions and gave us plenty of time and space to test out the mattresses. The delivery was prompt, fast and efficient. Highly recommend if you are looking for a... Continue reading
We really like the Serta Blue Max 1000. It’s quite comfortable.
Excellent Mattress
Salesman very knowledgeable and not pushy, which is always appreciated
The price is fair and the mattress is comfortable.
good experience...nice mattress