we were looking to replace our foam style mattress with a coil one and ended up purchasing not only a mattress but also a adjustable base. when the salesperson (John) had us try out the adjustable base in zero gravity position we were sold. Never knew we were missing that in our life. John was helpf... Continue reading
The best no pressure purchase I have every made. Excellent salesmanship. Len listened to what I was looking for in terms of quality and price, and he delivered.
Thank you! I really enjoy my bed!
Andrew helped us find the perfect mattress
John and Mark were wonderful. Not being paid on commission, you can trust that they just want you to pick the right product for your needs and budget. They are friendly, professional, and give you the space and time to try out all the different options that you might like. They are also very knowled... Continue reading
Have only had our mattress for a week. So far, it feels to be our best mattress ever. We hope it lives up to our expectations of durability and longevity! We wanted to support a locally owned business, and had a great shopping experience at the newly opened store in Wayne. The showroom manager,... Continue reading
John helped me find the mattress that was just right for me and within budget. He was more concerned with my comfort and finding me a great mattress than he was making a sale. Very knowledgeable and I would return to this store again and again to purchase mattresses! Thanks John!
Happy with product
My husband and I are very satisfied with our experience purchasing through Mattress Factory. The employee, John was very helpful and we are happy with our purchase.
Andrew was a fabulous salesman. Great price. Only place to go.
Jerry is a knowledgeable salesperson and was very helpful in our decision making process. The delivery people were personable, efficient and very accommodating. Mike P.
Our sales person - Wesley - was pretty awesome. There was no pressure, and my wife and I felt pretty confident that he had our best interest at heart when selecting a bed. While I would like to have had a bit of a better deal, I am also aware of the prices of a good bed so I'm not completely upset... Continue reading
Great service, great price.
Because Steve was so informed about the different mattresses and didn’t try to sell me the highest price or the lowest price mattress. Steven just wanted me to be comfortable. So when you are looking for a honest person to sell you a mattress go see Steven he will tell you the truth. Thank God for S... Continue reading
Because Steve was so informed about the different mattresses and didn’t try to sell me the highest price or the lowest price mattress. Steven just wanted me to be comfortable. So when you are looking for a honest person to sell you a mattress go see Steven he will tell you the truth. Thank God for S... Continue reading
We love our new mattress and Jerry was a pleasure to work with!
There are many businesses where sales people will sell you a mattress. But we had the best customer experience at The Mattress Factory in Exton, PA where Jerry was our Sales CONSULTANT! Jerry listens patiently to all our wish list items and then educated us on all the options that met our needs.... Continue reading
We had a great experience shopping at Mattress Factory. Jerry was honest and helpful with no pushy sales gimmicks. He answered all of our questions and gave us plenty of time and space to test out the mattresses. The delivery was prompt, fast and efficient. Highly recommend if you are looking for a... Continue reading
Absolutely wonderful experience here. Shopping for a mattress can be daunting as it’s quite the investment in your health and well being. The staff was so helpful in getting us what we needed and patient with all our many questions. I’ve shopped for mattresses before and have felt very rushed and no... Continue reading
Large selection to test for a perfect fit. Friendly helpful staff. Great price and service. Highly recommend.
Shopping for a mattress was a good experience
My husband and I were looking to upgrade from our queen to a king. Bob was so knowledgeable and led us to make the right decision. He did not push us into a decision and we did not feel pressured to buy the mattress. He simply educated us about the different mattress options and let us take the time... Continue reading
I am pleased with my purchase so far.
Product display, Sales Knowledge and the Salesman
Walked in and explained to Mark that my wife had a bad back and we were in search of a firm mattress. Mark pointed immediately to a therapedic brand mattress and told us that’s the one. We tried it out and loved it but didn’t want to make an impulsive buy. We left to shop around some more. We found... Continue reading
Excellent Mattress
Salesman very knowledgeable and not pushy, which is always appreciated
The price is fair and the mattress is comfortable.
good experience...nice mattress
Nice mattress