Helpful salesman; large selection. I have back issues and needed a good mattress. The salesman was very helpful in helping me decide.
Salesperson was very knowledgeable about the mattresses. Helped me in selecting good quality mattress.
We went to several stores pricing mattress sets.We had planned on a regular box spring and mattress because we had found that adjustable beds were really expensive and outside our budget.We knew pretty much what mattress we wanted so it was a matter of price. Up until we got to The Mattress Fact... Continue reading
Was very good
Chris was great, very patient and super informative. Answered all questions and helped in my decision. Bought Serta pillowtop which has been already delivered and set up. Bought set on Saturday and delivered today Monday. Highly recommend Chris and bensalem mattress factory!!
Great customer service
I have to Thank Mattress Factory for resolving the issue with the warranty from Manufacture on a recent purchase we made. The manager Andrew Hoven provided great customer service with credit on a new mattress. Thank you!! Wayne & Pat
thanks for a no pressure easy breezy purchase of our new mattress
We bought a Therapedic Ardmore Extra Firm (Queen) set and we love it! The saleperson, John, was very helpful and friendly - he answered all of our questions and did not pressure us. We were very happy with the value and quality of the mattress set we purchased. And the delivery was quick & easy.
It's a great mattress for a great price.
Mattress is very comfortable. Sunny , the manager took time to walk us through all the options and helped us get the right one for us.
Easy purchase experience
Great experience. Shopped around at several stores and I appreciated the laid back sales approach here. They stayed within my budget and listened to what I needed. Highly recommend.
I am very pleased with my purchase and I never want to get out of bed in the morning.
John from the Oxford Valley store was nothing but helpful, and considerate when we went to look. We actually went to other stores, but felt pressured. We liked the price, extras added, and how he showed us many different options for our budget.
very satisfied with purchase. Would recommend Mattress factory.
The salesman was very thorough and informative.
Me and my mom went in and we’re very comfortable with the bed choices that marc had pointed out to us. He was very caring and supportive in helping us find beds that fitted our needs.
I live in mass and was in the market for a new mattress. I had so many questions, especially about serta mattresses. I phoned serta many times and got differing an incorrect information. I was really down and frustrated. I found Wes somehow online and phoned him. Although he knew I was in Mass and w... Continue reading
Sunny was my sales rep. He could not have done any better. Told him what type of mattress (firm) I needed. Pointed me to a few I may like. Explained the differences between the 800, and 1000 spring. Went to the PM store Sat.. Went right back Sunday. I said the other places I looked at first.,... Continue reading
Great mattress. Working with Chris and Jim Conway was a true pleasure. No high pressure sales pitch.
Andrew Hoven treated us absolutely wonderful. He was extremely knowledgeable and very receptive to our wants. I recommend Andrew and your company to everyone for completely stress free mattress shopping. Exceptional job.
ken and Wesley are fantastic.No pressure.Made buying a mattress stress free.
These guys really know there business. We walk in and were given some time to browse. Then Marc approached us and offered to assist. He first listened to our needs then made some suggestions. He left us to discuss privately and he returned answering our additional questions. He informed us of the sa... Continue reading
The best customer service ever at Exton Mattress Factory! Many thanks to Ken - I have the most comfortable mattresses that I have ever owned and all my company at the shore( Ocean City N J) have expressed how comfortable and restful they have felt sleeping! Again many thank! 👍
the salesperson was very helpful and delivery was quick
We had a good experience.
Mattress is great. Adjustable Base "Zero Gravity" setting is the best.
Patrick Murphy was great. He didn’t pressure us but gave us lots of information. He made our experience wonderful
The mattress was great