No pressure and very knowledgeable
I went to the store twice because the first time I had a sore back. John helped me the first time and encouraged me to come back when my back felt better so that I could be sure of my choice. The second time, Steven took care of me. I wanted an adjustable frame and was not sure how the mattress I li... Continue reading
I bought a mattress for my daughter for her first college apartment and Ron, our salesperson was extremely helpful and knowledgeable. She’s very happy with her selection and I would recommend The Mattress Factory and Ron!
Our salesman Ken S was amazing! We'll literally never forget how kind, helpful and informative he was; he was patient and let us try all types, and in the end we chose the very first one he had us lay on. We love our mattress and have already told a dozen people how amazing Ken was and how great the... Continue reading
After extensive shopping at department stores, furniture stores and mattress stores we checked out Mattress Factory on our daughter's recommendation. When we met with the sales person we were immediately impressed with his knowledge and the knowledge of other sales people since we made several trips... Continue reading
The salesman was very knowledgable and did not pressure me into buying the mattress.
Would purchase again
Very pleased with our salesperson.
What a pleasure it has been to work with John, Bob and your delivery team. Thank you for your knowledge, honesty, professionalism and respect.
Really appreciated the salesperson, Patrick Murphy, and the service he provided.
My shopping experience to discover two quality mattresses led me to the Mattress Factory. I could not be more pleased with the sales, service and accommodations.
Jerry did an excellent job in assisting us with our recent purchase. We couldn’t have been happier with the experience from beginning to the end. Thanks again for great experience and we will be back!
Really appreciated the salesman's non-sales pitch. He talked about the up sides of each mattress and then left us while we made our decision.
Sunny the sales rep knew his stuff and was very professional and courteous, the bed I chose is actually better than the Sealy Posturpedic that I had to replace!!!!
Andrew was great in helping me find the right mattress for the way I sleep. He was very knowledgeable and I felt no pressure whatsoever. Now I sleep soundly. So awesome!
Excellent in-store experience. John was very helpful and knowledgeable. Hassle free shopping! Set will be delivered in three days.
Sales personnel know products available very well and are able to offer different options depending upon requests for comfort.
very satisfied will recommend this is my 2nd time with mattress factory
I had an excellent experience at The Mattress Factory. I was looking for a new twin bed for my toddler daughter and found a comfortable mattress that was on sale for a reasonable price without sacrificing quality.
Great Experience
Marc Melnick was a terrific sales person. He spent as much time with us that we needed to pick the perfect mattress. We have been extremely satisfied with our new bed. We were so happy that we brought my mother in law to him and she bought a mattress as well. Thankfully for Marc her decision was muc... Continue reading
We enjoyed our shopping experience at Mattress Factory and had plenty of time and choices to make sure we made the right decision.
We had a great experience with Sunny and he was very helpful in our mattress and pillow shopping! He provided a great service, was kind, and willing to make sure our needs were met. We were very pleased with our interactions with him and would easily recommend him to others!
Great buy
Thank you very much Bob for the great service when getting our new mattress. We love it and will be back for future purchases!
I checked out the Mattress Factory website to check out possible mattress sets. I went to the Montgomeryville store and Patrick was extremely helpful in helping me make the purchase and arranged for delivery and set up the next day. No pressure whatsoever! Definitely a positive shopping experience a... Continue reading
Easy process and the sales person Ken was very helpful.
Sunny was a very helpful sales person and answered all of our questions.
We stopped in the Langhorne location while on our way to another mattress dealer. We saw the sign and decided to take a quick look. We were pleased with the sales specialist, John, and his kind and professional demeanor. He was knowledgeable on products and had helpful tips. We felt very well-assist... Continue reading
Loved the atmosphere and vibe of the store; the only let down was when we purchased item we were told we would be delivered to on Monday, but I received a call the following day of purchase that they didn't even have mattress in stock and we had to wait another 6 days before mattress was delivered.