We bought a Therapedic Ardmore Extra Firm (Queen) set and we love it! The saleperson, John, was very helpful and friendly - he answered all of our questions and did not pressure us. We were very happy with the value and quality of the mattress set we purchased. And the delivery was quick & easy.
It's a great mattress for a great price.
Mattress is very comfortable. Sunny , the manager took time to walk us through all the options and helped us get the right one for us.
Easy purchase experience
Great experience. Shopped around at several stores and I appreciated the laid back sales approach here. They stayed within my budget and listened to what I needed. Highly recommend.
I am very pleased with my purchase and I never want to get out of bed in the morning.
John from the Oxford Valley store was nothing but helpful, and considerate when we went to look. We actually went to other stores, but felt pressured. We liked the price, extras added, and how he showed us many different options for our budget.
very satisfied with purchase. Would recommend Mattress factory.
The salesman was very thorough and informative.
Me and my mom went in and we’re very comfortable with the bed choices that marc had pointed out to us. He was very caring and supportive in helping us find beds that fitted our needs.
I live in mass and was in the market for a new mattress. I had so many questions, especially about serta mattresses. I phoned serta many times and got differing an incorrect information. I was really down and frustrated. I found Wes somehow online and phoned him. Although he knew I was in Mass and w... Continue reading
Sunny was my sales rep. He could not have done any better. Told him what type of mattress (firm) I needed. Pointed me to a few I may like. Explained the differences between the 800, and 1000 spring. Went to the PM store Sat.. Went right back Sunday. I said the other places I looked at first.,... Continue reading
Great mattress. Working with Chris and Jim Conway was a true pleasure. No high pressure sales pitch.
Andrew Hoven treated us absolutely wonderful. He was extremely knowledgeable and very receptive to our wants. I recommend Andrew and your company to everyone for completely stress free mattress shopping. Exceptional job.
ken and Wesley are fantastic.No pressure.Made buying a mattress stress free.
These guys really know there business. We walk in and were given some time to browse. Then Marc approached us and offered to assist. He first listened to our needs then made some suggestions. He left us to discuss privately and he returned answering our additional questions. He informed us of the sa... Continue reading
The best customer service ever at Exton Mattress Factory! Many thanks to Ken - I have the most comfortable mattresses that I have ever owned and all my company at the shore( Ocean City N J) have expressed how comfortable and restful they have felt sleeping! Again many thank! 👍
Our Salesman , Sunny was terrific. Attentive, knowledgeable and friendly. He spent a lot a time with us allowing us to try out several different beds until we were sure. And best of all, no pressure to buy a more expensive bed.
The salesman was very helpful. I had no idea the warehouse was even there until I saw the add in the newspaper.
Sunny was extremely knowledgeable about all the mattresses.
Great service, very knowledgeable staff.
I had considered going to a big box store to buy my mattress until my neighbor suggested the Mattress Factory. I was very pleased with the service I received, the time the salesperson took to assure that I had made the right choice and the overall ease of buying the mattress that fits my needs.
Mattress Factory had a good selection in my price range. Both the purchase and delivery went smoothly.
Wesley was great in helping us pick out new mattresses and box springs for our sons. Great customer service, very friendly and no pressure to purchase. Our twin teen boys are sleeping like babys We will definitely be back to purchase another set reall soon. I highly recommend Mattress Factory in S... Continue reading
ken s was very helpful and knew the produces,was not pushy and made sure we were happy with the mattress we pcked
Like the matters I saw salesman got me in and out.
Andrew was awesome! He paid attention to what we were looking for, and took the time to show us numerous options. He explained differences between different mattresses, and did not try to hustle us into purchasing the most expensive model. As it is, we spent slightly more than we had initially pl... Continue reading
We got excellent help selecting the best mattress. I felt confident we had made the right choice from all the models available.
The mattress was great
No pressure assist from all of the sales staff. Prompt service and delivery. Absolutely recommend this store if ready for purchase.