We enjoyed our shopping experience at Mattress Factory and had plenty of time and choices to make sure we made the right decision.
We had a great experience with Sunny and he was very helpful in our mattress and pillow shopping! He provided a great service, was kind, and willing to make sure our needs were met. We were very pleased with our interactions with him and would easily recommend him to others!
Great buy
Thank you very much Bob for the great service when getting our new mattress. We love it and will be back for future purchases!
I checked out the Mattress Factory website to check out possible mattress sets. I went to the Montgomeryville store and Patrick was extremely helpful in helping me make the purchase and arranged for delivery and set up the next day. No pressure whatsoever! Definitely a positive shopping experience a... Continue reading
Easy process and the sales person Ken was very helpful.
Great purchasing experience
No hassle, good advice , easy shopping that's why I came back to buy this current mattress. Erich was really knowledgeable and no pressure, he patiently explained the differences in each mattress I looked at. Delivery was quickly scheduled and went very smoothly. If you need a new bed definitely... Continue reading
I was very pleased with the service and selection at Mattress Factory in Exton, PA. Showroom had many different options on display and Jerry, the store manager, was very knowledgeable and patient and answered my many questions.
So far so good.
Great customer service. Quality products. No issues. Will recommend. Chris and his team of associates are welcoming and professional best mattress purchase experience and trust me I've had a few.
Steve was probably the most knowledgeable salesperson that we ever came across. He very patiently and with no pressure took his time with us and explained the differences in great detail for each mattress. If you need a new bed definitely go see Steve.
The staff at this Mattress Factory are honest and go above and beyond to inform you and give you the best product for your needs and you price range. There is no pressure and no judgments.
Andrew was very helpful and assisted us right before closing. We did not feel rushed and he was very helpful. Delivery was right on time.
The sales personnel were knowledgeable, polite, and didn't pressure us throughout our experience. We were impressed with the quality and variety of mattresses available in the showroom.
Very pleased with buying experience
We had a fabulous experience with Sunny and bought our bed in 9/16. It was delivered on 9/18 and slept pretty well our first night. Great service and very competitive prices. We will definitely buy all of our beds there! Hoping the bed is as great as the service we've received! Thanks Mattress Facto... Continue reading
No pressure during the sale, I like that. Salesmen was very knowledgeable about product and gave good advice on what type of sleepers we were to make sure I was getting the best product for my money. Great experience..
We got a great product at a fair price. Knowledgeable sales staff.
Sales man was sincere, informative, honest and helpful.
Marc Melnick was a terrific salesperson. He was knowledgeable and helped to make for a pleasant shopping experience.
Very informative sales person, nice product.
Everyone was very helpful.
No hassle, good advice , easy shopping... it's why we came back to the states and Mark epitomizes all of these qualities. When I need my next mattress ..... guess where I'm shopping! Thanks Mark
We had a great experience shopping for our mattress at Mattress Factory. Sunny was helpful, providing us with a variety of price options. We found the right mattress quickly and easily and for a great price!
Bob was great.
Good overall experience, no pushy sales
Very good customer service received
GREAT SALES PERSON... GREAT PRICE
Went into store looking for a new mattress.Had a good salesperson.Walked out of the store as a new owner of a real nice mattress and also a glide away freestyle base