Like the matters I saw salesman got me in and out.
Andrew was awesome! He paid attention to what we were looking for, and took the time to show us numerous options. He explained differences between different mattresses, and did not try to hustle us into purchasing the most expensive model. As it is, we spent slightly more than we had initially pl... Continue reading
We got excellent help selecting the best mattress. I felt confident we had made the right choice from all the models available.
install was great
We were very pleased with the sales experience. Jerry Polansky is quite knowledgeable.
Great Customer service, didn't try and sell me something more expensive or more than what I wanted, Like that the company is a small local business. They really knew their products and helped me make the right decision. The delivery guys were terrific, great care in delivery, and took old bed... Continue reading
Patrick and Eric were very helpful in advising me to choose the best new mattress for my chronic bad back. They answered all of my questions and explained the options for various mattresses that I was considering. My new mattress was delivered within two (2) days. My old one was quickly removed and... Continue reading
This is the 4th or 5th time I have purchased a mattress at the Mattress Factory. I like their knowledgeable staff and the no pressure atmosphere. The staff gives you as much time and space as you need to make your decision. Their delivery staff were great. They arrived when they said they would and... Continue reading
The salesperson was knowledgeable and professional. Product was delivered quickly as promised.
The salesman, Andrew was very kind, helpful, patient and informative. This was the second mattress that I've purchased from mattress factor and I will continue to come here and will recommend them.
As I entered the showroom there was no pressure. I knew I wanted a mattress with coils and there are the only ones that Erich showed me. I had excellent service and all my questions were answered by Erich. I've only had the mattress set for two night, but it's been the best nights sleep I've had i... Continue reading
Jerry was very helpful in helping us pick out the best mattress that would satisfy both of our comfort preferences. His "no pressure" sales approach was very refreshing. Mattress was delivered quickly and without incident - can't wait to sleep on it tonight!
No pressure and very knowledgeable
I went to the store twice because the first time I had a sore back. John helped me the first time and encouraged me to come back when my back felt better so that I could be sure of my choice. The second time, Steven took care of me. I wanted an adjustable frame and was not sure how the mattress I li... Continue reading
I bought a mattress for my daughter for her first college apartment and Ron, our salesperson was extremely helpful and knowledgeable. She’s very happy with her selection and I would recommend The Mattress Factory and Ron!
Our salesman Ken S was amazing! We'll literally never forget how kind, helpful and informative he was; he was patient and let us try all types, and in the end we chose the very first one he had us lay on. We love our mattress and have already told a dozen people how amazing Ken was and how great the... Continue reading
After extensive shopping at department stores, furniture stores and mattress stores we checked out Mattress Factory on our daughter's recommendation. When we met with the sales person we were immediately impressed with his knowledge and the knowledge of other sales people since we made several trips... Continue reading
The salesman was very knowledgable and did not pressure me into buying the mattress.
Would purchase again
Very pleased with our salesperson.
What a pleasure it has been to work with John, Bob and your delivery team. Thank you for your knowledge, honesty, professionalism and respect.
Really appreciated the salesperson, Patrick Murphy, and the service he provided.
My shopping experience to discover two quality mattresses led me to the Mattress Factory. I could not be more pleased with the sales, service and accommodations.
Jerry did an excellent job in assisting us with our recent purchase. We couldn’t have been happier with the experience from beginning to the end. Thanks again for great experience and we will be back!
Really appreciated the salesman's non-sales pitch. He talked about the up sides of each mattress and then left us while we made our decision.
Sunny the sales rep knew his stuff and was very professional and courteous, the bed I chose is actually better than the Sealy Posturpedic that I had to replace!!!!
mattress set was comfortable and affordable. delivery company was quick
Sale associate was very nice, I will send friend to buy from him. Thank you , Joe Giosia
very good customer service
Good sales team, pricing competitive, delivery a bit pricey