Quick and easy shopping, hope I like my mattress, haven't had a new one in at least twenty years. Great salesman!
We chose to pick up our new mattress at the Bensalem store. Chris made the experience very pleasant and we would definitely make our next mattress purchase here.
Great value, great salesperson and great product.
bought the serta icomfort, saved $400 on it compared to other stores, and i absolutely love the bed!
My experience has been very pleasant.
Wonderful salesperson. Did not feel rushed or pressured. He took plenty of time with us and gave clear explanations of the differences among mattresses.
Jerry was super helpful and informative. Helped us get a mattress that was just right!! Great service and reasonable prices. Spent about 20 mins total in the store. Quick and easy!! Thanks so much!!
Steven was very helpful with finding the right mattress.
very comfortable and great value
I had another great experience with Mattress Factory. Thank you.
great experience at the store
I had been looking for a new mattress set and found the Mattress Factory online. Stopped in the Bensalem location and was met by Chris. He was very cordial and knowledgable. Without being pushy, he asked what I was looking for and showed me a variety of options. Chris was very helpful in getting me... Continue reading
Quick and painless.
The best service but the bed (Serta IComfort) has been pretty bad. The showroom model was soft and comfortable but the delivered model was not comfortable. We thought initially the bed needed to be broken in or our bodies needed to adapt to memory foam but it's just not working. My wife and I wake u... Continue reading
Good Quality Product, 'Store manager showed me exactly what I was looking for.
What convinced us to purchase was the customer focus and Andrew's knowledge and commitment to answering all our questions.
The process of choosing and purchasing our new mattress set couldn't have been easier. Our salesperson allowed us the time to try out the models and find the best fit. The sale itself was very quick and painless. The gentlemen who delivered the new set and removed the old one were extremely polite,... Continue reading
Ron the sales man was very knowledgeable ,was able to offer excellent advice, the best part was no pressure to purchase in a relaxed atmosphere
Len Schiavo was very helpful and patient with us. He answered all of our questions. He went out of his way to make the delivery happen when we needed it.
Previously we had owned Tempur Pedic and sleep number mattresses, both of which presented problems when sleeping and attendant lower back pain in the morning. So far, we've been sleeping and awakening in comfort. No regrets on our decision to purchase the brand and model.
went smoothly.
“I am the type of person that likes to give positive feedback whenever I can and I must say that the manager, Andrew at the Montgomeryville store as well as Mark Leotta, the VP of customer relations went above and beyond to correct a problem we experienced. We have been shopping at the Mattress Fact... Continue reading
Lovely store, extremely neat, very warm and inviting atmosphere. Salesperson, Wesley, was a terrific assistance! He was kind and listened to what I was looking for and showed me options in my price range. He was very knowledgeable and helpful. Delivery in 2 days. Can't wait to receive my mattress!
Had a very good experience. Ron was excellent.
Service was excellent from the second we entered the store to the moment we left after purchasing our mattress set. Both salespersons were extremely friendly and helpful.
We had a great experience at the Mattress Factory. We knew the qualities in the mattress we wanted to purchase as well as price range and felt that they delivered perfectly. We didn't feel like we were trying to be upsold in any way which was comforting. Plus the fact that the Mattress Factory is a... Continue reading
Convenient location, courteous salesman, item was in stock & was able to leave with mattress same day.
Good overall experience.
Good experience daughter loves her new bed
great purchase & experience at mattress factory, easy delivery & setup. Definitely will return.