Very nice sales person, went back a day later to get another mattress set, along with the Queen and Twin XL purchased.
Steven did not try to push us into something we didn't want. Instead he gave us a good description of all the products available and let us make up our mind.
Jerry was THE BEST! No pressure, informative, he listened to our needs & fit us with the PERFECT mattress!!!
Jerry was knowledgeable about the product. He gave us a fair price with no hard sell. I highly recommend Jerry and the Exton Mattress Factory.
I liked the price and how the salesman helped us chose what was right for us.
Bernie was the best. He was super nice, he knows everything there is to know about mattresses, and he wasn't pushy, which I love. We also went to mattress firm that day, and the guy there had an attitude because we didn't buy anything. I love my new mattress and the boys that delivered it be looking... Continue reading
We recently moved from WA state to PA & needed (wanted =) a new mattress. After reading up on mattresses and feeling even MORE confused than when I started I saw some off Jerry's reviews & figured "why not"! Jerry led us in the right direction, stayed within our budget & educated us on the differenc... Continue reading
There was a HUGE selection to choose from, far more than the other 4 stores I visited. Patrick was so helpful! The prices were great. I was looking for an extra firm coil mattress, which most stores only had 1 to choose from and they were all over $2000 (which I did not want to spend that much).O... Continue reading
The salesperson (Steven) was great ! he is extremely knowledgeable and very professional.The store is laid out well, which helped make our choice. The choices are wide for our price range. We had been shopping for a new mattress, but with all the sales going on for the Holiday it was very hard to c... Continue reading
Experienced, knowledgeable sales personnel and efficient, friendly delivery men.
Jerry, from the Exton Store, was so helpful in solving all of my needs within 15 minutes - one stop shopping. I was having a very bad experience with a very high end company and found the same product through a google search - and I am so glad I did! Not only did I get to meet a super-friendly, ge... Continue reading
We just purchased our 3rd mattress from the Mattress Factory in Exton and as was the case before, we are extremely happy with our purchase. This purchase was for a full-sized mattress. The manager of the store, Jerry Polansky, is extremely knowledgeable and helpful when it comes to selecting the pe... Continue reading
The owner called me personally to ask why my review was negative.. I explained the reason why. I thought that was amazing how the owner himself took the time to ask why. Well my new mattresses come on Monday. And the manger was waiting for me with all my products he had all the paperwork written... Continue reading
Quality mattress at a great price
Andrew was very knowledgeable and really appeared to care about our needs and comfort.
We were highly satisfied with the buying experience. The salesperson was knowledgeable and helpful.
Your store manager Bob Riley is the best of the best. We have been looking for mattresses for a few months and have been to many other stores where the sales people take us to the most expensive mattresses first because they obviously all work on commission. It's not like that with Bob at mattress f... Continue reading
If you need a new mattress, go to Mattress Factory. Andrew was the best. Delivery and set-up went very smoothly, everything happened and was done as expected. No disappointments at all.
Very happy with the experience and professionalism and knowledge of salesperson.
Dennis was excellent and very knowlegable
Great Quality. Friendly Service. Quick Delivery.
Very good experience buying a new mattress.
great customer service in store, no pressure, knowledgeable ... mattress very comfortable... what we were looking for
Pleased with purchase
Nice salesman. Did not have order fully accurate, made adjustments on the fly.
Steven is an excellent salesperson. He took the time to find out exactly what I was looking for and what I was comfortable spending. Delivery was quick & professional. And my Restonic bed is so comfortable, I love it!
First time user of this product. I have purchased this mattress based on self examined the product in store and read some good reviews from users in internet. Let's C 😉
Liked the price and the salesperson.Very knowledgeable.
It was a very positive experience.
My experience on buying mattress was extremely good with Ken in exton showroom , But extremely disappointed on delivering black stain marked mattress.