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Nice product

Very comfortable i like it and also the warranty if something happen

Very good

Very good service and an awesome mattress

Extremely Satisfied - King - Serta

We are very pleased with the product. We are very pleased with the delivery and the install of the Falcon adjustable bases. Great guys set up everything and removed all old bedding.

Great experience!

We had a great experience buying our mattress from the Mattress Factory - our salesperson, John, was extremely knowledgeable and not pushy at all! He made the whole shopping experience a pleasure! Our mattress was delivered yesterday, and the delivery men were on time, quick, and professional. And w... Continue reading

Love my new mattress!

Andre was very efficient when I came in for my purchase. Wes was very helpful when I had some questions after the purchase. Delivery was right on time. And, I love my new mattress. So comfortable. I live in Delaware where I was disappointed with the memorial day bait and switch ad from my local... Continue reading

Positive experience at Mattress Factory

My husband and I had a very positive experience with Mattress Factory. Before visiting the store, we read reviews online saying how pleased customers were with their experiences because the staff aren't on commission and they felt no pressure. That was our experience as well. The person who worked w... Continue reading

Customer Service

The salesperson taking care of me was very professional and explained each mattress that I was looking at very detailed. Helped me choose the perfect mattress in my price range.

Good

Satisfied.

Service

Extremely satisfied with the sale associate

great salesman

Very knowledgeable salesperson

wonderful experience

My husband and I had a wonderful experience. Our sales man was very knowledgeable and helpful but not pushy.

Great

Great service

Good sales experience

The salesperson was very friendly and not at all pushy. He provided options for the size bed we were looking for and gave us the pros and cons of firm vs plush. A quick and painless experience. With mattress buying a somewhat confusing experience John the salesman came across as honest and was ve... Continue reading

Service

Excellent experience with sales associate. No pressure to buy. Lots of knowledge with products available. We are very please after 2 days of sleeping on the mattress. Thanks!

Mattress Is Heavenly

Mattress Factory is a "10". No pressure salesman, great selection, and easy delivery. Plus a bonus sales discount! Very happy with my purchase of a super Restonic mattress set that is super plush and very comfortable. Lots of additional coils for a great restful sleep. Many thanks.

Great experience

Very satisfied

Satisfied

Extremely satisfied with the product and with the employees.

GREAT SALESPERSON

We had a great experience with Bob Riley showing us the various features of the different brands.

Thank you

Thank you to Bob Riley for his expertise and helping us pick the best mattress!

Helpful

Thank you.

Excellent experience

Salesman was very experienced and only showed mattresses within our budget and comfort zone. Very friendly and clean environment.

No Pressure Experience

I was dreading the process of purchasing a mattress. From past experiences the sales people are aggressive and always trying to up-sell you. My experience at the Mattress Factory in Exton was the complete opposite. Jerry was not only professional, friendly and knowledgeable but his main goal was to... Continue reading

Very Excited

I am very excited to get my new mattress. This store was recommended to me by my daughter and son in law and I was very pleased with my purchase. I look forward to a good nights sleep!

good

We now have a nice mattress

Quick & Easy purchase, delivery and set up

Purchasing our mattress was easy and efficient. No pressure sales are great! The delivery guys that came were the best, quick and easy!!

Great Buy

Excellent customer service during the buying process. Didn't feel pressure to make a purchase. Wasn't satisfied with delivery of the new set - guys didn't take away old set, didn't take away garbage (box, plastic, etc.). Call MF, said they would "make a phone call but couldn't make any promises".

Very Satisfied

Salesperson extremley helpful not pushy

Good experience

Purchase was quick and easy. Rep worked with me on price. Delivery was fairly quick.

Great purchase

We walked in the door and were greeted with no pressure. John, our salesmen, answered any question we had, but kept his distance and allowed us to "shop". We made our choice, added 2 pillows and chose outlet delivery date. We are looking forward to sleeping on our newly mattress and can't wait to en... Continue reading

Buying a good mattress

I returned to the Mattress Factory because I had been pleased with my previous purchase. The salesman was courteous and helped me fine a mattress that was a great quality and reduced because it was a floor model.