The store was well organized & pleasant. I knew what I wanted so there was no discussion. Sales man, Andres, did not try to change my mind on what mattress I wanted. I liked the fact that he did not pressure me. Recommend this store!
Purchased new Beauty Rest Bayport Lux Mattress Firm Pillow Top Set with Low Pro Box Spring and the five sided mattress protector at Mattress Factory. Last night was my first night to sleep on it and I slept ten hours and woke up refreshed. The pillow top really helped my back which is not in that... Continue reading
Excellent service very friendly salesperson (Wesley) and courteous would recommend to all my family and friends. Thanks Wesley!
The salesperson knew the price range I was looking at and asked what type of comfort I like. He showed me 3 different mattress and explained each one.
The entire process was excellent
We are very satisfied with the mattress we bought and had a great buying experience. The salesperson was very competent and did not put pressure on us to buy just any mattress. We can definitely recommend this place!
Bob Ridley was very knowledgable he answerd all our questions. Never once did he pressure us to buy a mattress. This was our second mattress we purchased from him.
Saw the poor guy that is faithfully out there in the cold of winter or heat of summer waving his arms at the cars that drive by to encourage customers to stop in. When shopping for a mattress remembered how positive he seemed waving and dancing every time I drove by. Decided to stop in to check ou... Continue reading
Friendly sales associate Steve , informative and friendly, he did not rush me and was able to address all of my concerns .
great
The no-pressure salesman was knowledgeable and patient. Happy we shopped with Mattress Factory!
Great selection. Knowledgeable sales person. Could not have been a more pleasant experience.
Great service
Excellent experience.
I love going to the Exton store. I have used them for all my mattresses. Jerry Polansky is the store manager. He is wonderful. He is very patient with me trying to make up my mind which mattress I wanted. I have Spinal Stenosis and I needed to replace he mattress I had so I can be comfortable. All... Continue reading
We were just browsing and were undecided on who we wanted to purchase from. Ron from the Cherry Hill store was filling in at the Williamstown store and, we were so impressed with him, that we returned the next day and purchased our mattress.
Couldn't be happier, value, selection, no pressure! Thanks for a wonderful experience. You have a great asset in Patrick your store manager.
Easy quick process. We knew what bed we wanted. Entire process from start to end took 15 minutes.
great service. great value. excellent customer service
Great selection no haggling, sales personnel don't work on commission. Note: check their web page for any sales or coupons before you shop.
We are very pleased with the quality and comfort of our new mattress as well as the price. Ron Nicolosi the manager was very courteous and helpful. We would definitely recommend!
I'd spent a lot of time looking at other stores before going to mattress factory. Erich at Montgomeryville acutually asked us the questions that other place didn't and found the best mattress for our budget. We received the mattress last weekend and were happy with overall experience!
We had just left The Mattress Firm and decided to do some comparison shopping. Because of the free box spring sale, the value was certainly better at your store. John was friendly and knowledgeable and made sure that we knew there was absolutely no pressure to buy, and that he didn't work on commiss... Continue reading
The salesman Erick was very helpful in assisting us with our selection of a new adjustable bed and mattress. The variety is overwhelming so his assistance was valuable.
We bought a mattress set for our teenaged son. Erich was helpful in the process of choosing one.
Our experience was quite pleasant. The salesperson was polite and knowledgeable.
Mattress and adjustable base are awesome
Easy purchase. No hassles. Knowledgeable sales person
This is our daughter's first big girl bed & we are very pleased with our purchase, as is she... the mattress is very comfortable.
Very comfortable mattress