Couldn't be happier, value, selection, no pressure! Thanks for a wonderful experience. You have a great asset in Patrick your store manager.
Easy quick process. We knew what bed we wanted. Entire process from start to end took 15 minutes.
great service. great value. excellent customer service
Great selection no haggling, sales personnel don't work on commission. Note: check their web page for any sales or coupons before you shop.
We are very pleased with the quality and comfort of our new mattress as well as the price. Ron Nicolosi the manager was very courteous and helpful. We would definitely recommend!
I'd spent a lot of time looking at other stores before going to mattress factory. Erich at Montgomeryville acutually asked us the questions that other place didn't and found the best mattress for our budget. We received the mattress last weekend and were happy with overall experience!
We had just left The Mattress Firm and decided to do some comparison shopping. Because of the free box spring sale, the value was certainly better at your store. John was friendly and knowledgeable and made sure that we knew there was absolutely no pressure to buy, and that he didn't work on commiss... Continue reading
The salesman Erick was very helpful in assisting us with our selection of a new adjustable bed and mattress. The variety is overwhelming so his assistance was valuable.
We had a great mattress buying experience with Jerry! We came in to purchase a mattress as ours was at least 16 years old. We explained what we were looking for in a mattress and within minutes Jerry knew which mattresses would best fit our needs. We were very pleased to have layed on several mattre... Continue reading
No pressure. Extremely friendly. No problems at all.
I was looking for a mattress made here in the USA, and with natural materials. Found It Loved the fact that this mattress served a dual purpose. The top of the mattress fills in the curves of your body, yet it also has 1000 springs that support your form in all the right places, I am a nurse an... Continue reading
I am very satisfied with our mattress buying experience and the product we received.
Great experience
Our salesman, Erich, showed us a variety of mattresses based on our stated needs and gave us all the time we needed to make a decision. In the end, we spent much less than we had expected and were quite pleased with our experience.
Went to find mattress for 6'4" son..Patrick helped me right away, with honest answers and information and no pressure to buy. Was very pleased with selection and price was fantastic! Delivery was fast and efficient!
good stuff
For many mattress buying experiences are not the most pleasant shopping trips, it tends to feel like a hostage situation and you hope to make it out with some money left. However, jerry at the mattress factory gave us a completely different experience. He was efficient, to the point, and showed us e... Continue reading
Last night was our first night on our new bed and we slept amazingly.
Had a wonderful experience at The Mattress Factory. Bob was so helpful and informative. Not pushy at all. Gave me the info I asked for and got out of the way so I could make my own decision. He didn't try to steer me to any particular mattress, and didn't try to change my mind or discount my opinion... Continue reading
We loved Jerry and the Mattess store in Exton. He was very frank and exactly knew our prfermces once we explains it to him and helped us find a great mattress !
You will not find a more knowledgeable, friendly, and accommodating mattress representative than Jerry at Mattress Factory! He is no-pressure and the store is clean and well-organized with a wide selection of products. Shop the rest, then buy from the best at Mattress Factory!
GREAT PRODUCT AND VERY FREINDLY SALESPERSON.
great experience and great mattress
This was a super experience. We went to two others before Mattress Factory, but we should've seen you all first. We'll recommend you all to all our friends. Jerry really knows his stuff.
How it should be. Friendly courteous non-overbearing service from non-commission salesman. Reasonable prices. Delivery window was 11am-3pm and they arrived at 215pm
We had been shopping for a new mattress and reviews online lead us to Mattress Factory. We worked with Jerry Polansky who was wonderful! He was very knowledgeable, helpful and pleasant to deal with. We truly felt assisted and not pressured to buy what he wanted to sell. He encouraged us to take the... Continue reading
I was extremely satisfied with Jerry and his knowledge of his product and willingness to understand my needs. A settlement date was scheduled convenient to my work schedule.
Mattress and adjustable base are awesome
Easy purchase. No hassles. Knowledgeable sales person
From the moment I met the salesman Jerry, everything he stated was true, this was truly a no pressure buying experience. I came back with my S/O and he was informative, courteous, and respectful. He gave me pertinent information on the mattress, the frame, and the box spring. I should have visite... Continue reading