My wife & I were very pleased with all aspects of purchasing our new Queen Mattress set from The Mattress Factory. We were surprised by quick the delivery will be. Great price!
Salesperson was knowledgeable
Erich, our salesman, was the main reason we returned after our initial visit. In addition to being very knowledgeable about the products, he was extremely patient as we mulled through various choices of Serta mattresses as well as several choices of Beauty Rest mattresses, until we made our final se... Continue reading
Jerry is a great guy, very helpful. You're lucky to have him.
Worked with Patrick at the Montgomeryville store and he was great. I LOVE that the store is family owned so my money stays locally. I am trusting that my delivery and set up will go just as well. I went here because a friend recommended it and was very pleased.
Our salesperson was knowledgeable and laid back. My wife and I took planets of time trying out several mattresses in the store and returned the following day and spent some more time on the floor samples. We left with a signed contract and a delivery date for the following weekend. We were more than... Continue reading
The bed I purchased is extremely comfortable! The sales manager was very friendly, factual, and knew his product information. I will continue to be a Mattress Factory customer!
The manager of the Langhorne store, John, was a pleasure to deal with. He was knowledgeable about the different products and steered us in the right direction when we explained what we were looking for.
salesman friendy and very helpful
Great customer service. Thanks Alex Crown! Great deals. Great people!!
They were great to work with and service was excellent
I had a great experience and learned a lot about what makes a great sleep system. I am very pleased with my purchase.
Very nice experience
Salesmen were informative and not pushy, Gave us space then we make our purchase Thanks
Not pushy.
Ken & Wes were great! They helped me pick the right bed for both my back and my budget!
I had first called the "other" mattress store in Exton, PA only to be treated badly on the phone and not provided answers to my questions. I then called Mattress Factory and spoke to Jerry Polansky who was extremely pleasant to deal with. He answered all my questions and made my purchase quick and e... Continue reading
Andrew Hoven was excellent and did a great job with showing me exactly what I was looking for in my price range. While I didn't purchase the mattress right away, I shopped around and went back because I wanted to give Andrew the business personally.
All around good experience. It was great that we didn't have to deal with high pressure salesmen and everyone was very knowledgeable about the mattresses!
Nice experience
Nice mattress
We shopped around for a mattress and ultimately ended up at the matress factory because of their great deals and friendly staff.
Very satisfied
Very pleased
Good experience buying our new mattress. It's comfortable.
We liked that salesman was available but not intrusive -- no pushing to sell us product - just pointed us towards queen firm beds to try out. He told us that he was there to answer questions and help us.
Salesman knew the product and was not high pressure and price was in our range
Great experience, would go again
We wanted to keep it simple so we researched mattresses on Consumer Reports, decided to go with Simmons BeautyRest. Found very good reviews on Yelp at our local Mattress Factory. Went in. Tried them out. Narrowed it down. The salesman were very knowledgeable and answered all of our questions.... Continue reading
PT mattress - comfortable.