The bed I purchased is extremely comfortable! The sales manager was very friendly, factual, and knew his product information. I will continue to be a Mattress Factory customer!
The manager of the Langhorne store, John, was a pleasure to deal with. He was knowledgeable about the different products and steered us in the right direction when we explained what we were looking for.
salesman friendy and very helpful
Great customer service. Thanks Alex Crown! Great deals. Great people!!
They were great to work with and service was excellent
I had a great experience and learned a lot about what makes a great sleep system. I am very pleased with my purchase.
Very nice experience
Salesmen were informative and not pushy, Gave us space then we make our purchase Thanks
Not pushy.
Ken & Wes were great! They helped me pick the right bed for both my back and my budget!
I had first called the "other" mattress store in Exton, PA only to be treated badly on the phone and not provided answers to my questions. I then called Mattress Factory and spoke to Jerry Polansky who was extremely pleasant to deal with. He answered all my questions and made my purchase quick and e... Continue reading
Andrew Hoven was excellent and did a great job with showing me exactly what I was looking for in my price range. While I didn't purchase the mattress right away, I shopped around and went back because I wanted to give Andrew the business personally.
All around good experience. It was great that we didn't have to deal with high pressure salesmen and everyone was very knowledgeable about the mattresses!
Nice experience
Nice mattress
Awsome
Jerry Polansky was a very helpful and no pressure salesman. Would definitely recommend this store over any other in the area.
Very satisfied
This is the second mattress and box spring we have purchased from The Mattress Factory. The store is easy to move around in and the salespeople are friendly and give you plenty of time to try out all mattresses that you want. They are quick to answer any questions while giving you the alone time to... Continue reading
Andrew H was an outstanding salesperson. We weren't rushed and ended up getting the perfect mattress. Would definitely return to Mattress Factory in Plymouth Meeting for our next purchase
Excellent, efficient service. Knowledgeable sales person. Even the delivery guys were nice.
Very Happy
Very pleased
Good experience buying our new mattress. It's comfortable.
We liked that salesman was available but not intrusive -- no pushing to sell us product - just pointed us towards queen firm beds to try out. He told us that he was there to answer questions and help us.
Salesman knew the product and was not high pressure and price was in our range
Great experience, would go again
We wanted to keep it simple so we researched mattresses on Consumer Reports, decided to go with Simmons BeautyRest. Found very good reviews on Yelp at our local Mattress Factory. Went in. Tried them out. Narrowed it down. The salesman were very knowledgeable and answered all of our questions.... Continue reading
PT mattress - comfortable.
We are pleased with the experiance