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My First Purchase From The Mattress Factory

My wife & I were very pleased with all aspects of purchasing our new Queen Mattress set from The Mattress Factory. We were surprised by quick the delivery will be. Great price!

good experience

Salesperson was knowledgeable

Erich Rayher

Erich, our salesman, was the main reason we returned after our initial visit. In addition to being very knowledgeable about the products, he was extremely patient as we mulled through various choices of Serta mattresses as well as several choices of Beauty Rest mattresses, until we made our final se... Continue reading

Manager Jerry

Jerry is a great guy, very helpful. You're lucky to have him.

Experience so far has been excellent

Worked with Patrick at the Montgomeryville store and he was great. I LOVE that the store is family owned so my money stays locally. I am trusting that my delivery and set up will go just as well. I went here because a friend recommended it and was very pleased.

No pressure, just helpful guidance

Our salesperson was knowledgeable and laid back. My wife and I took planets of time trying out several mattresses in the store and returned the following day and spent some more time on the floor samples. We left with a signed contract and a delivery date for the following weekend. We were more than... Continue reading

Great Value!!

The bed I purchased is extremely comfortable! The sales manager was very friendly, factual, and knew his product information. I will continue to be a Mattress Factory customer!

Great Experience

The manager of the Langhorne store, John, was a pleasure to deal with. He was knowledgeable about the different products and steered us in the right direction when we explained what we were looking for.

mattress

salesman friendy and very helpful

Good Experience

Great customer service. Thanks Alex Crown! Great deals. Great people!!

Great experience

They were great to work with and service was excellent

Satisfied Customer

I had a great experience and learned a lot about what makes a great sleep system. I am very pleased with my purchase.

Pleased

Very nice experience

Casual Experience

Salesmen were informative and not pushy, Gave us space then we make our purchase Thanks

Would purchase again from here

Not pushy.

Great Value! Great Set! Great Sleep!

Ken & Wes were great! They helped me pick the right bed for both my back and my budget!

Outstanding Customer Service!

I had first called the "other" mattress store in Exton, PA only to be treated badly on the phone and not provided answers to my questions. I then called Mattress Factory and spoke to Jerry Polansky who was extremely pleasant to deal with. He answered all my questions and made my purchase quick and e... Continue reading

Amazing Experience with Sales Associate

Andrew Hoven was excellent and did a great job with showing me exactly what I was looking for in my price range. While I didn't purchase the mattress right away, I shopped around and went back because I wanted to give Andrew the business personally.

Would definitely recommend

All around good experience. It was great that we didn't have to deal with high pressure salesmen and everyone was very knowledgeable about the mattresses!

Very good

Nice experience

Warranty Registration

Nice mattress

Mattress set purchase

We shopped around for a mattress and ultimately ended up at the matress factory because of their great deals and friendly staff.

very good

Very satisfied

Good decision

Very pleased

Comfortable mattress

Good experience buying our new mattress. It's comfortable.

Happy!

We liked that salesman was available but not intrusive -- no pushing to sell us product - just pointed us towards queen firm beds to try out. He told us that he was there to answer questions and help us.

Satisfied

Salesman knew the product and was not high pressure and price was in our range

Good Experience

Great experience, would go again

Good experience

We wanted to keep it simple so we researched mattresses on Consumer Reports, decided to go with Simmons BeautyRest. Found very good reviews on Yelp at our local Mattress Factory. Went in. Tried them out. Narrowed it down. The salesman were very knowledgeable and answered all of our questions.... Continue reading

Night Haven

PT mattress - comfortable.