The manager was very patient, helpful and professional. We were impressed with the service. We had never been to a Mattress Factory store before. Purchased three mattress sets but only found space to register one.
The salesperson Len has really helped me with issues that I have had in the past as well as directing my son and girlfriend to a new comfortable bed. Definitely will go back.
The salesman was very helpful and knowledgeable. There was no pressure to make a purchase. It was the easiest shopping experience I've ever had with my husband, who hates to shop. One stop shopping! We will definitely recommend this store.
Great experience. In and out over my lunch hour with time to spare. Honest feedback from Jerry which I appreciated. Delivery was great.
First night sleep was much better than expected considering you only lay on them for a few minutes at the store. Expect many more comfortable nights sleep on it.
The Mattress Factory killed the competition with competitive pricing, knowledge salespeople, and a no-pressure buying experience
All good things
I've been shopping around for a new mattress for a while and I just absolutely loved the service and quality here!
Erich was very nice from the moment he said good morning. He was very professional and was not PUSHY like the other store!! He helped us find a bed for our 3 year old daughter. He showed us some options in our price range and he explained all the beds in detail.
Buying a mattress feels like buying a car but this purchase was painless and I am happy with the mattress and how I was treated
By far the best place to buy a mattress! Jerry was not pushy, let me try out different types of mattresses as well as being informative. I recommend this store to anyone whom is in the market for a mattress. Delivery guys were great as well as doing a fantastic job in setting up the bed in no time...
Jerry was fantastic! We walked in and he was very helpful and honest. We were in an out quickly- I even had time left on my lunch hour! We are excited to get our new mattress delivered. The price was great.
I'm very happy with the sales people and product.
Jerry Polansky was great to work with -- very helpful and accommodating! Definitely recommend!
Mattress Factory has an excellent selection. After I explained why I was looking for a new mattress, Erich guided me to several options and thoroughly explained the construction and how that would affect my sleeping comfort. I am thoroughly satisfied with my purchase.
Great customer service!
Great salesman. And my back pain dissapered in like a week
Jerry was very knowledgeable and worked with me to find the best solution.
Dennis was our sales manager and he was very knowledgeable about the products !! Would definitely shop here again.
We had a wonderful experience from the second we walked through the door till the time we walked out. Most mattress sales places put a lot of pressure on you. Mattress Facorty was much different. They showed us everything in our price range, answered all of our questions, no pressure to buy, and the... Continue reading
Great service, Jerry is very knowledgable of all products in the store, not pushy, great buy! Bought three mattresses here in the past and will only ever buy from TMF!
My fiancé and I stopped at your store after a trip to target and we're only planning on testing mattresses to see which firmness to get so we could buy one online. However we met the store manager Jerry and he talked us through what was what and prices and as he left us to make our decision it was p... Continue reading
Our experience in our mattress purchase was excellent. The salesperson, Patrick Murphy was very knowledgeable and provided an excellent buying experience. We would recommend Mattress Factory to friends and family.
VERY GOODE BUY
We were very satisfied with our experience at the mattress factory. The salesperson was informative and open to questioning but did not push the sale, which is always appreciated.
Salesman was very helpful.
everything was handled professionally
I would definitely consider making my next mattress purchase at the Mattress Factory in Newtown Square.
Thank you
Great mattress - thanks,