Knowledgeable salesperson, pleasant and professional. Good selection and was not rushed into a decision.
I want to comment on the excellent service I received when purchasing my mattress. Bob the salesman was not only courteous, but very informative. I learned things about mattresses I never knew before. I will highly recommend the Mattress Factory to anyone I know looking for a new mattress. Thank yo... Continue reading
I am very picky when it comes to my mattresses due to my lack of ability to sleep. The service was very good, and I felt very comfortable chatting with the sale associate. He was very friendly as well as very helpful with helping me choose something comfortable for my body. I did not feel pressured... Continue reading
Erich was so helping it was unbelievable!! he called me back within 20 mins of looking up my warranty and was very professional and polite he deserves employee of the month for how great he was!!!!!!!
I was very happy with my experience with this company. Jerry, the salesman, was great to work with. He is very knowledgeable and was not pushy at all. He gave us plenty of time to make our decision and was very helpful. This is the best mattress dealer I have ever dealt with.
My Salesman Bob helped me pick out a few mattresses that were in my price range and comfort level and then left me to decide on my own. no Pushiness or over bearing sales pitch. Delivery was scheduled for 2 days later. Great Experience
We have been shopping for a mattress set for a while and hated every store we went into. Let me start by saying that mattresses do not thrill me. I do not need adjustable frames, cooling gel foam or air bladders to get a good night's sleep. I am not interested in spending $7K for a for some springs... Continue reading
Ken, the salesman, was very knowledgeable and friendly. He explained in detail the differences between the coil types and after let us to just browse and lay on as many mattresses as we wanted and then we alerted him to our final two. He simply said either was a fine choice and never pressured us.... Continue reading
Our salesperson, Steven was exceptionally. He was very informative and knowledgable.
Very satisfied with the selection of mattresses. The sales person Jerry answered all of our questions. Very knowledgeable . Jerry was very accommodating. Received our mattress the next day.
Sales person Bernie was very helpful but not at all pushy. Also very honest about value vs dollars spent. Delivery people were very polite and extremely efficient. Good experience all around. *****
Perfect mattress for our son!
Dennis was very knowledgeable and courteous. He helped me pick out the best mattress for my needs. I will recommend this store to anyone in need of a new bed.
I vary like the new mattress, and the salesman are vary nice.
Bill Riley is an awesome salesperson. He has a lot of great knowledge about mattresses and is very helpful when it comes to helping you decide what kind of mattress to choose.
I shopped in many stores for a mattress. The salesman at Mattress Factory was helpful but not overwhelming like other places I looked at. He was very knowledgeable and helpful.
Returning customer that highly recommends checking them out before purchasing a mattress elsewhere. You will quickly find that the quality of their mattresses and price cannot be beaten. Dont take my word for it. Go check them out for yourself. You will not be disappointed.
My wife and I have been sleeping on a twenty-five year old queen mattress and have not been getting a good nights sleep. We have purchased other mattresses at TMF a while back and were happy with the experience. We returned to upgrade to a King Set and spoke with the store manager John. He was ve... Continue reading
I arrived at the Mattress Factory on Monday morning. The salesman, Patrick, was very helpful and informative. I made the decision quickly and was out the door within half an hour.
Comfortable and so far like the mattress!!
Satisfied with purchase
Process went well and mattress delivered on time
Very knowledgeable.
I've had my bed now for about a week. I'm enjoying the extra space when I sleep at night. The mattress I got doesn't feel as soft as the floor model we tried but I hope it's only because I need to break it in. The sales man who helped us was very good at his job; not pushy but informative. We we... Continue reading
Great sales and good service.
Thank you for prompt delivery
The only problem I had was the delivery person was about 15-20 minutes late. I don't mind them being late. especially with the weather, but i would have appreciated a call just to let me know that they were still coming.
Sales person was very helpful. matress is awesome.
Comfort Trial period not included in purchase.
nice mattress