Our salesperson was friendly and knowledgeable and made the purchase easy for us. Even though we left the store to compare prices at a different mattress store, he was professional when we returned to buy.
Ken our salesman was knowledgeable, courteous and no pressure! Great inventory and price! Delivery was fast and guys were professional and reliable! Will be back!!
After having our mattress for 13 years and my developing lower back pain my husband and I decided it was time for a new mattress. We are both in our seventies but still very active and sleep well. Thinking it was time for a new mattress I began my online research for a mattress that would be recomme... Continue reading
I can now get a good nights rest! Bernie helped me find a great mattress and i am very satisfied with my purchase.
We love this mattress sleep the best
My husband and I went in the vineland store to get an idea of what type of mattress we wanted. We were greeted by Ron Stone who was very educated on what we needed, he seemed to know what mattresses were best for us and not just try to get us spend the most money. We explained that my husband had lu... Continue reading
Just purchased my new mattress! Patrick was very helpful assisting me with finding the best mattress for me and my budget! I highly recommend shopping here. Great selection, price ranges and great customer service!
Mark was very helpful in assisting me in finding the right mattress to fit my needs within budget without pushing the highest priced products like some of the surrounding stores. I researched in advance so I had a good base knowledge of the products. Mark was very knowledgeable, giving me additional... Continue reading
I could not be more Pleased with my experience at Mattress Factory on Cottman Ave. Kenneth was a blast from the past. Who does handwritten invoices. Great prices, half of the big furniture stores and superior customer service. I walked out with a King sized mattress and box spring easily $1500 less... Continue reading
Looking forward after 13 years to move up to a King size bed. Inventory and sales assistance from Wesley Nichols were helpfull in selecting bed.
Wesley was very informative and knowledgeable regarding best mattress purchase for our 3yo twins. Seamless purchase
Didnt have to haggle on the price
I purchased this second mattress within 1 month of each other in the Exton store . I am a Beauty Rest lover and saw your store in Exton while moving my son in his apartment for school. The salesman was extremely nice and the purchase of two mattresses was extremely fair. Thank you!!!
We had such a pleasant experience picking out a new mattress. Patrick was very knowledgeable, friendly and patient with all of my questions. The delivery dates were flexible and the store was well laid out, clean and conveniently located. We will be coming back soon to purchase new mattresses for ou... Continue reading
Thanks to Len, My boyfriend and I had a great experience today! We didn’t feel rushed or pushed to grab a mattress at all but after 15 minutes, I was sold! Laid on a few mattresses to see what I like and grabbed what was within my budget, definitely will be back! Thanks Len! Very helpful, very patie... Continue reading
Great communication. Not pushy! Great to work with.
My wife and I came into the store looking for a mattress. We were the only people in there and worked with Wesley who was fantastic. We didnt feel smothered or pressured at all to purchase a mattress. He was very helpuful and pointed us in the right direction and are extremly excited to try our n... Continue reading
Went in looking for a new mattress after seeing a current promotion advertising huge sales on luxury mattresses. We visited Newtown Square and had the absolute pleasure of doing business with Wesley! He was attentive, and very helpful when finding the perfect mattress for us based on our sleeping ha... Continue reading
I couldn’t be happier with the bed I bought from Mattress Factory. Brad is a super knowledgeable and helpful salesman, and he guided me to the selections that were currently available so I wouldn’t have to wait long for my new bed to arrive. Many thanks for all your help!
sales person was very helpful
This was my second purchase at the Newtown Square store. I appreciate that TMF is a family owned store that aims to satisfy. There is no haggling, as the prices are set and (I felt) fair. Wesley (current purchase) and Brad ( August purchase) were each very knowledgeable and professional and made m... Continue reading
Ken did a great job of listening to what I needed and giving me time to consider my options.
i love it
Thank you Mark for the great price and the great service with my purchase of a king bed from your store in Deptford!!! I will refer you to anyone and everyone i know looking for a mattress:)
Wesley was very knowledgeable And professional. No pressure
Erich Rayher was very helpful and informative. We like to support local businesses!
Our experience started out poor. We purchased a Beautyrest hybrid mattress in Nov 2020 at the Wayne location (which is now closed). At the time of purchase we were told that we had a 30 trial period. Unfortunately, the 1st mattress we bought was less than satisfactory. We called the Wayne Store abou... Continue reading
Me and my wife had gone to multiple Matress stores before going into The Matress Factory. We were pleasantly surprised at how easy it was to deal with the sales person who was friendly, knowledgeable, and engaging. We did not feel like we were forced into a decision, but instead given good advise on... Continue reading
We had a good experience at the Mattress Factory. The salesperson was very welcoming and helpful and listened to our needs.
We found a top quality mattress and delivery was smooth. So far, we are enjoying much better nights of sleep.