Your salesman John at your Newtown Square location helped me find the mattress that I actually wanted, after a few choices that I thought were my "final choice". Good experience, and great quality mattress so far!
We had a great experience both in the store and delivery and set up of our new mattress set. Once delivered we realized we needed to get the low profile box spring and the replacement was done in less than a week. We are very happy with our new set.
And good value
A great experience from start to finish. My salesman gave great suggestions on how to choose the mattress that was right for me, and gave me plenty of time for me to pick and choose on my own without feeling pressured or rushed. The price was within my budget. Delivery was quick and efficient.... Continue reading
We were extremely pleased with the service we got from both Andrew and Bernie while shopping for a mattress. We knew what brand and make we wanted but they helped us settle on a model. Hopefully we won't need the warranty but good it has one. Would highly recommend! 10/19/2016
I had a wonderful experience buying a new mattress set at The Mattress Factory. Len was extremely helpful in helping me choose the perfect mattress for my comfort and budget.
Very happy with Jerry's help and professionalism. He was extremely knowledgeable, helpful and not pushy about getting the sales.
Ken S was a knowledgable and wonderful salesperson!
After trying out many different traditional mattresses in the store I chose the Tempur-Pedic brand and I am very happy with my choice. Salesperson was very helpful, told me about the advantages and different options. There are many choices to pick from in this store.
This was our first time buying a mattress for ourselves. Jerry answered all of our questions and checked on us to see if we had questions. But also allowed us to look around ourselves and didn't push us into a particular set.
We really enjoyed working with Andrew on our new purchase.
Great
The Mattress Factory is an excellent bedding company ---A+
My husband and I purchased a mattress set from Ken last Friday. From the minute Ken introduced himself, he was informative, courteous and above all, did not pressure us to purchase anything from your store. He showed us the models we were interested in seeing and trying out. He explained everythi... Continue reading
Very sociable, informative and helpful
There were tons to choose from, but our salesperson did not rush us, and allowed us to test and discuss our purchase. not pushy at all.
It as a pleasure to shop at your company. The salesperson Dennis was attentive but not pushy. I knew what I wanted and the entire process was easy. I would recommend to everyone.
Overall good experience.
My wife and I did not expect to buy a mattress today, but just "look around". Andrew did such a great job, we decided to purchase our new mattress on the spot.
My wife and I went shopping for a new mattress for a new bedroom set we purchased. Our first stop was the Mattress Factory and we looked at several different types of mattresses.The salesperson after listening to what we were looking for made a few suggestions and gave us a great deal. Needless to s... Continue reading
Jerry Polansky was the sales person I worked with. I only had stopped in to see what the store had thinking it was going to only be high end. However, I seen in the window the $297.00 price for a pillow top Queen. Was looking to only replace ether a full or a queen. Jerry showed my the Dalmore in in... Continue reading
sales man helpful not pushy
Great service! Helped me pick out the perfect mattress.
Very nice
Awesome
I initially had gone to "the other mattress store" and walked out. I researched Mattress Factory and since it is near where I work, I stopped in. I was sold on the mattress and the salesman, Dennis. No pressure sales and he was very personable.
Good mattress.
Good
A no-pressure approach style for sales person. Told him what size we needed and approx price range. Showed us what he recommended. Tried a few. Found one my wife and I were happy with. Bought it, scheduled delivery (very reasonable). Out of there in less than half hour, doesnt get easier.
JERRY P was great at providing a low pressure, comfortable experience. Thx!