We were extremely pleased with the service we got from both Andrew and Bernie while shopping for a mattress. We knew what brand and make we wanted but they helped us settle on a model. Hopefully we won't need the warranty but good it has one. Would highly recommend! 10/19/2016
I had a wonderful experience buying a new mattress set at The Mattress Factory. Len was extremely helpful in helping me choose the perfect mattress for my comfort and budget.
Very happy with Jerry's help and professionalism. He was extremely knowledgeable, helpful and not pushy about getting the sales.
Ken S was a knowledgable and wonderful salesperson!
After trying out many different traditional mattresses in the store I chose the Tempur-Pedic brand and I am very happy with my choice. Salesperson was very helpful, told me about the advantages and different options. There are many choices to pick from in this store.
This was our first time buying a mattress for ourselves. Jerry answered all of our questions and checked on us to see if we had questions. But also allowed us to look around ourselves and didn't push us into a particular set.
We really enjoyed working with Andrew on our new purchase.
Great
The Mattress Factory is an excellent bedding company ---A+
My husband and I purchased a mattress set from Ken last Friday. From the minute Ken introduced himself, he was informative, courteous and above all, did not pressure us to purchase anything from your store. He showed us the models we were interested in seeing and trying out. He explained everythi... Continue reading
Very sociable, informative and helpful
There were tons to choose from, but our salesperson did not rush us, and allowed us to test and discuss our purchase. not pushy at all.
It as a pleasure to shop at your company. The salesperson Dennis was attentive but not pushy. I knew what I wanted and the entire process was easy. I would recommend to everyone.
Overall good experience.
My wife and I did not expect to buy a mattress today, but just "look around". Andrew did such a great job, we decided to purchase our new mattress on the spot.
My wife and I went shopping for a new mattress for a new bedroom set we purchased. Our first stop was the Mattress Factory and we looked at several different types of mattresses.The salesperson after listening to what we were looking for made a few suggestions and gave us a great deal. Needless to s... Continue reading
Jerry Polansky was the sales person I worked with. I only had stopped in to see what the store had thinking it was going to only be high end. However, I seen in the window the $297.00 price for a pillow top Queen. Was looking to only replace ether a full or a queen. Jerry showed my the Dalmore in in... Continue reading
sales man helpful not pushy
Great service! Helped me pick out the perfect mattress.
Very nice
Awesome
awesome 10!
Ken was just awesome. He provided us with the knowledge on the different brands and allowed us to decide from the top 5 mattresses to pick the one that worked for us. Great experience for purchasing a mattress! Thanks.
Very satisfied experience from a knowledgeable salesperson named Ken.
From the sales experience where Jerry genuinely had our needs in mind to the best delivery experience with Donny and his team there is nothing more I could ask for.
My boxspring squeaks not happy but our salesman Erich was very helpful and knowledgable
Good mattress.
Good
A no-pressure approach style for sales person. Told him what size we needed and approx price range. Showed us what he recommended. Tried a few. Found one my wife and I were happy with. Bought it, scheduled delivery (very reasonable). Out of there in less than half hour, doesnt get easier.
JERRY P was great at providing a low pressure, comfortable experience. Thx!