Having a knowledgeable sales rep was just as important as experiencing the comfort of the mattresses. He wasn't pushy at all; in fact he insisted that my comfort ranked higher in importance than the price point. He took into account all my needs and physical requirements when helping me make a selec... Continue reading
Great advice .happy with product
Mattress was purchased at Plymouth Meeting Store ( new ). Not listed on your store location menu.
Salesperson Eric was extremely helpful without being pushy. Would recommend your store to others.
Sales experience was very easy and comfortable.
Have good prices and good customer service
The salesman, Ken, was very informative and not pushy. Ken explained everything we needed to know about the mattresses in which we were interested. We took our time trying out those mattresses in your Cherry Hill store. We fell we made an intelligent and well informed decision. We would recommen... Continue reading
I bought this mattress for my 16-year-old son who really enjoys a firm mattress. When we I bought this mattress for my 16-year-old son who really enjoys a firm mattress. When we arrived at the store we were shown exactly the mattress that we described. The price for the quality of the mattress we... Continue reading
Great experience. Erich was fantastic!
Great experience to deal the salesman, he went above and beyond even in the loading the set in my truck
Your salesman John at your Newtown Square location helped me find the mattress that I actually wanted, after a few choices that I thought were my "final choice". Good experience, and great quality mattress so far!
We had a great experience both in the store and delivery and set up of our new mattress set. Once delivered we realized we needed to get the low profile box spring and the replacement was done in less than a week. We are very happy with our new set.
And good value
A great experience from start to finish. My salesman gave great suggestions on how to choose the mattress that was right for me, and gave me plenty of time for me to pick and choose on my own without feeling pressured or rushed. The price was within my budget. Delivery was quick and efficient.... Continue reading
We were extremely pleased with the service we got from both Andrew and Bernie while shopping for a mattress. We knew what brand and make we wanted but they helped us settle on a model. Hopefully we won't need the warranty but good it has one. Would highly recommend! 10/19/2016
I had a wonderful experience buying a new mattress set at The Mattress Factory. Len was extremely helpful in helping me choose the perfect mattress for my comfort and budget.
Very happy with Jerry's help and professionalism. He was extremely knowledgeable, helpful and not pushy about getting the sales.
Ken S was a knowledgable and wonderful salesperson!
After trying out many different traditional mattresses in the store I chose the Tempur-Pedic brand and I am very happy with my choice. Salesperson was very helpful, told me about the advantages and different options. There are many choices to pick from in this store.
This was our first time buying a mattress for ourselves. Jerry answered all of our questions and checked on us to see if we had questions. But also allowed us to look around ourselves and didn't push us into a particular set.
We really enjoyed working with Andrew on our new purchase.
Great
The Mattress Factory is an excellent bedding company ---A+
My husband and I purchased a mattress set from Ken last Friday. From the minute Ken introduced himself, he was informative, courteous and above all, did not pressure us to purchase anything from your store. He showed us the models we were interested in seeing and trying out. He explained everythi... Continue reading
Very sociable, informative and helpful
There were tons to choose from, but our salesperson did not rush us, and allowed us to test and discuss our purchase. not pushy at all.
good experience would go back for another mattress when needed
I initially had gone to "the other mattress store" and walked out. I researched Mattress Factory and since it is near where I work, I stopped in. I was sold on the mattress and the salesman, Dennis. No pressure sales and he was very personable.
Good mattress.
Good