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Great Salesperson

My wife and I went shopping for a new mattress for a new bedroom set we purchased. Our first stop was the Mattress Factory and we looked at several different types of mattresses.The salesperson after listening to what we were looking for made a few suggestions and gave us a great deal. Needless to s... Continue reading

My personal experience

Jerry Polansky was the sales person I worked with. I only had stopped in to see what the store had thinking it was going to only be high end. However, I seen in the window the $297.00 price for a pillow top Queen. Was looking to only replace ether a full or a queen. Jerry showed my the Dalmore in in... Continue reading

Mattress

sales man helpful not pushy

Sensational

Great service! Helped me pick out the perfect mattress.

Good

Very nice

Awesome

Awesome

Awesome

awesome 10!

Awesome way to purchase a mattress.

Ken was just awesome. He provided us with the knowledge on the different brands and allowed us to decide from the top 5 mattresses to pick the one that worked for us. Great experience for purchasing a mattress! Thanks.

Satisfied customer

Very satisfied experience from a knowledgeable salesperson named Ken.

Could not have been better

From the sales experience where Jerry genuinely had our needs in mind to the best delivery experience with Donny and his team there is nothing more I could ask for.

Awesome

My boxspring squeaks not happy but our salesman Erich was very helpful and knowledgable

Patrick was a great help

Easy process from start to finish. Knowledgeable and helpful sales rep without being pushy.

New Guest Room Mattress

Quick shopping experience. Walked in, indicated what I wanted. Easy transaction

Great Experience

I went in to look and determine which mattress I wanted. Ken was extremely knowledgeable and asked the right questions so I could make the right decision on my mattress.

Phenomenal sales experience

Jerry is absolutely terrific and genuinely wants to help you select the best mattress for you based on what you want to spend. ABSOLUTELY no sales pressure whatsoever and no shell games with model names. They only carry the national models featured on manufacturer websites. The new and only way to b... Continue reading

Great company!

The salesman was very knowledgeable and not pushy at all. Great selection and prices.

Best family owned place i ever shopped with

Wesley was my sales man and gave my fiance and me a amazing deal on a really nice queen mattress set, the customer service was more then 5 stars, im actually going back and getting my son a futon tomorrow, i love shopping at family owned businesses and Wesley just wanted to make sure we were happy,... Continue reading

Good Value. Timely Delivery.

As a return customer, I had narrowed down the options of this purchase for a full mattress set. I was able to decide and complete the transaction timely and was able to have the delivery occur the next day.

Great experience

Knowledgable sales person, attentive without pressuring, very efficient, delivery service excellent

Great Experience

Great quality with guaranteed lowest price - looked it up on internet to make sure we were getting the lowest available price possible! Salesperson was informative but gave us our space to try out our top 3 choices on our own for as long as we needed. Great experience - would definitely recommend!

exceptional customer help

This is an excellent place to check out for your mattress. Very knowledgeable and helpful. Prices are very good. We checked out several other places before going to Mattress Factory. This was the best overall experience. Helpful, knowledgeable and no pressure.

Mattress Purchase

Wonderful experience.

No pressure to buy.

Nice salespeople. Didn't pressure you to buy anything & showed us a great selection of mattresses for our needs.

Great service

Went shopping on Labor Day for a new mattress and stopped at a few places. Every place we stopped had very few salespeople working (Sleepy's in Hatfield only had one incredibly stressed person working the whole store), and some other frustrated customers at one store recommended we go see Mattress F... Continue reading

Mattress

Salesman was very helpful!

New Mattress for Guest Room

We compared several other brands and my wife found this mattress set at a comparable price to other retailers. The salesman was very helpful and delivery was handled satisfactorily.

Great mattresses

My boys are very happy! We received our mattresses yesterday and they had a great night's sleep last night.

king purchase

satisfied with price and product and salesman was very helpful and experinced

Very satisfied

Very helpful salesman. Able to get custom size in timely fashion.

Excellent selection and service

The salesman was very patient and informative. He doesn't work on commission, which gave me more comfort that his recommendations were not based on a commission. Excellent selection at every price point and complete service - remove the old and install the new. Very happy.