awesome 10!
Ken was just awesome. He provided us with the knowledge on the different brands and allowed us to decide from the top 5 mattresses to pick the one that worked for us. Great experience for purchasing a mattress! Thanks.
Very satisfied experience from a knowledgeable salesperson named Ken.
From the sales experience where Jerry genuinely had our needs in mind to the best delivery experience with Donny and his team there is nothing more I could ask for.
My boxspring squeaks not happy but our salesman Erich was very helpful and knowledgable
Easy process from start to finish. Knowledgeable and helpful sales rep without being pushy.
Quick shopping experience. Walked in, indicated what I wanted. Easy transaction
I went in to look and determine which mattress I wanted. Ken was extremely knowledgeable and asked the right questions so I could make the right decision on my mattress.
Jerry is absolutely terrific and genuinely wants to help you select the best mattress for you based on what you want to spend. ABSOLUTELY no sales pressure whatsoever and no shell games with model names. They only carry the national models featured on manufacturer websites. The new and only way to b... Continue reading
The salesman was very knowledgeable and not pushy at all. Great selection and prices.
Wesley was my sales man and gave my fiance and me a amazing deal on a really nice queen mattress set, the customer service was more then 5 stars, im actually going back and getting my son a futon tomorrow, i love shopping at family owned businesses and Wesley just wanted to make sure we were happy,... Continue reading
As a return customer, I had narrowed down the options of this purchase for a full mattress set. I was able to decide and complete the transaction timely and was able to have the delivery occur the next day.
Knowledgable sales person, attentive without pressuring, very efficient, delivery service excellent
Great quality with guaranteed lowest price - looked it up on internet to make sure we were getting the lowest available price possible! Salesperson was informative but gave us our space to try out our top 3 choices on our own for as long as we needed. Great experience - would definitely recommend!
This is an excellent place to check out for your mattress. Very knowledgeable and helpful. Prices are very good. We checked out several other places before going to Mattress Factory. This was the best overall experience. Helpful, knowledgeable and no pressure.
Wonderful experience.
Nice salespeople. Didn't pressure you to buy anything & showed us a great selection of mattresses for our needs.
Went shopping on Labor Day for a new mattress and stopped at a few places. Every place we stopped had very few salespeople working (Sleepy's in Hatfield only had one incredibly stressed person working the whole store), and some other frustrated customers at one store recommended we go see Mattress F... Continue reading
good store
I had a good experience shopping at TMF. I was given a lot of great information with no hassle shopping. At my own pace, I picked out a new mattress. Thanks!
I went to TMF for the first time with one of my friends to put a deposit down on their mattress and in the midst of trying out tons of mattresses I fell in love with the Tempur-Pedic Cloud Breeze Luxe. I've tested it out at other competitors and it happened to be at that same time the store had a sa... Continue reading
I had a prior purchase from TMF and was so satisfied with the service I returned. Jerry did not disappoint us. He was very knowledgeable, didn't pressure us, and tolerated my husband having consumer's reports under his arm. We had a small problem bolting our bed to our own headboard, and I called Je... Continue reading
Helpful and knowledgeable sales staff
Salesman was very helpful!
We compared several other brands and my wife found this mattress set at a comparable price to other retailers. The salesman was very helpful and delivery was handled satisfactorily.
My boys are very happy! We received our mattresses yesterday and they had a great night's sleep last night.
satisfied with price and product and salesman was very helpful and experinced
Very helpful salesman. Able to get custom size in timely fashion.
The salesman was very patient and informative. He doesn't work on commission, which gave me more comfort that his recommendations were not based on a commission. Excellent selection at every price point and complete service - remove the old and install the new. Very happy.
We left Raymour and Flannigan because we liked Jerry and he assured us he would do exactly what they were doing. Raymour was offering us two free king sign tempur pedic pillows. Jerry said he didnt have those we could try his malouf ones and if they didnt work he would get us the tempur pedic ones... Continue reading