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Patrick was a great help

Easy process from start to finish. Knowledgeable and helpful sales rep without being pushy.

New Guest Room Mattress

Quick shopping experience. Walked in, indicated what I wanted. Easy transaction

Great Experience

I went in to look and determine which mattress I wanted. Ken was extremely knowledgeable and asked the right questions so I could make the right decision on my mattress.

Phenomenal sales experience

Jerry is absolutely terrific and genuinely wants to help you select the best mattress for you based on what you want to spend. ABSOLUTELY no sales pressure whatsoever and no shell games with model names. They only carry the national models featured on manufacturer websites. The new and only way to b... Continue reading

Great company!

The salesman was very knowledgeable and not pushy at all. Great selection and prices.

Best family owned place i ever shopped with

Wesley was my sales man and gave my fiance and me a amazing deal on a really nice queen mattress set, the customer service was more then 5 stars, im actually going back and getting my son a futon tomorrow, i love shopping at family owned businesses and Wesley just wanted to make sure we were happy,... Continue reading

Good Value. Timely Delivery.

As a return customer, I had narrowed down the options of this purchase for a full mattress set. I was able to decide and complete the transaction timely and was able to have the delivery occur the next day.

Great experience

Knowledgable sales person, attentive without pressuring, very efficient, delivery service excellent

Great Experience

Great quality with guaranteed lowest price - looked it up on internet to make sure we were getting the lowest available price possible! Salesperson was informative but gave us our space to try out our top 3 choices on our own for as long as we needed. Great experience - would definitely recommend!

exceptional customer help

This is an excellent place to check out for your mattress. Very knowledgeable and helpful. Prices are very good. We checked out several other places before going to Mattress Factory. This was the best overall experience. Helpful, knowledgeable and no pressure.

Mattress Purchase

Wonderful experience.

No pressure to buy.

Nice salespeople. Didn't pressure you to buy anything & showed us a great selection of mattresses for our needs.

Great service

Went shopping on Labor Day for a new mattress and stopped at a few places. Every place we stopped had very few salespeople working (Sleepy's in Hatfield only had one incredibly stressed person working the whole store), and some other frustrated customers at one store recommended we go see Mattress F... Continue reading

awesome

good store

New Mattress

I had a good experience shopping at TMF. I was given a lot of great information with no hassle shopping. At my own pace, I picked out a new mattress. Thanks!

Deal of the year

I went to TMF for the first time with one of my friends to put a deposit down on their mattress and in the midst of trying out tons of mattresses I fell in love with the Tempur-Pedic Cloud Breeze Luxe. I've tested it out at other competitors and it happened to be at that same time the store had a sa... Continue reading

No pressure sales

I had a prior purchase from TMF and was so satisfied with the service I returned. Jerry did not disappoint us. He was very knowledgeable, didn't pressure us, and tolerated my husband having consumer's reports under his arm. We had a small problem bolting our bed to our own headboard, and I called Je... Continue reading

Satisfied Customer

Helpful and knowledgeable sales staff

My Review

Great Experience with very knowledgeable service.

Great Customer Service

Great experience would highly recommend Mattress Factory.

Erich is the best salesman

I was prepared to be followed around and pressured into buying as with all my other experiences. Instead, even though it was a slow night, Erich was very relaxed, no pressure, offered information about some sales, and then let us browse and test with no hovering! It was great and the only reason I b... Continue reading

Mattress

Salesman was very helpful!

New Mattress for Guest Room

We compared several other brands and my wife found this mattress set at a comparable price to other retailers. The salesman was very helpful and delivery was handled satisfactorily.

Great mattresses

My boys are very happy! We received our mattresses yesterday and they had a great night's sleep last night.

king purchase

satisfied with price and product and salesman was very helpful and experinced

Very satisfied

Very helpful salesman. Able to get custom size in timely fashion.

Excellent selection and service

The salesman was very patient and informative. He doesn't work on commission, which gave me more comfort that his recommendations were not based on a commission. Excellent selection at every price point and complete service - remove the old and install the new. Very happy.

Hope he comes through

We left Raymour and Flannigan because we liked Jerry and he assured us he would do exactly what they were doing. Raymour was offering us two free king sign tempur pedic pillows. Jerry said he didnt have those we could try his malouf ones and if they didnt work he would get us the tempur pedic ones... Continue reading

Mattress and Boxspring Purchase

Our experience with Len Schiavo was great. He was very helpful in assisting me with my purchase.

Great Service and Good Value

Found a great mattress at a good price with a very knowledgeable salesperson.