Helpful and knowledgeable sales staff
Great Experience with very knowledgeable service.
Great experience would highly recommend Mattress Factory.
I was prepared to be followed around and pressured into buying as with all my other experiences. Instead, even though it was a slow night, Erich was very relaxed, no pressure, offered information about some sales, and then let us browse and test with no hovering! It was great and the only reason I b... Continue reading
The salesman was helpful and not pushy.
My husband and I were out for Labor Day weekend with our two year old, in an attempt to replace our old mattress, we shopped online for a few prices, and headed to a major competitor's store in the same complex..... needless to say they didn't have the ability to sway us. We ended up at Mattress Fac... Continue reading
Our sales person John was very knowledgeable and asked the right questions to get us to exactly what we wanted. We are very happy with our service and our price.
Great selection in all price ranges to fit all needs.
I was pulling out of Sleepy's and noticed Mattress Factory across the street. I went there just to see what they had. They had many more beds to try than Sleepy's. We talked with Andrew for quite some time, no pressure sales at all! So refreshing. We tried as many mattress' as we wanted and were... Continue reading
Great customer service. A product to meet all different needs from occasional guest room use to high end daily comfort!
We had been looking at several stores for a mattress set and found very low quality for our price range which was between $550-$750. We were going to move forward with a local competitor but decided to go to one last store before making our purchase. We went into the Mattress Factory and loved not o... Continue reading
Couldn't be happier!
Very pleasant experience. Appreciated the salesperson's knowledge yet he was not pushy at all. We left with the set that was best suited for our needs. Would shop here again next time we need a mattress.
It is nice to walk into a store and not feel pressured.
Love my new mattress but my invoice number is missing on my invoice.
Walked in and within 20 minutes I purchased exactly what I needed. Best price around for the quality. Def recommend.
Professional, direct, friendly, efficient, on time, great value. Thanks!
There was no pressure the sales man let me take my time choosing the bed that I wanted
We had visited another store and were turned off by the high pressure salesman. We found Mattress Factory when looking online for other stores in the area and decided to check them out after reading the positive reviews. It was a much different atmosphere here, no pressure from the salesman and he w... Continue reading
very happy with service and satisfaction from product coordinator Dennis Kanagie
Quick and easy. Walked in saw what we wanted and liked the price. Erich was our sales person and very helpful.
We actually worked with three different salespersons. All were very knowledgeable, low pressure and offered an enjoyable experience.
Went to 5 different mattress stores, including the mattress factory. Jerry, the sales person, was the most informative, knowledgeable and least pushy out of all the stores we went, which made for a better shopping experience.
The salesperson was very informative and did not pressure to purchase the most expensive mattress set. He gave us ample time to consider all mattress options and test various products. Overall, our experience was GREAT!
The reason I choose Mattress Factory was Eric. I previously know this gentlemen from past experiences in making purchases. I am in sales my self and mattresses can be purchased a lot of places. Eric makes the process easy with his honesty and knowledge of what would suit me best, within my budget.... Continue reading
Our experience with Len Schiavo was great. He was very helpful in assisting me with my purchase.
Found a great mattress at a good price with a very knowledgeable salesperson.
The people were very nice and helpful. They are not pushy or in your face. Delivery is fast and ontime. Only problem is with so many mattresses to choose from it almost makes you want to take them all home and try them out.
I'm happy with the mattress I purchased and I am sleeping much better now.
Selecting mattress was easy. Delivery came on time. Haven't slept on the bed yet, but so far so good!