Great
The Mattress Factory is an excellent bedding company ---A+
My husband and I purchased a mattress set from Ken last Friday. From the minute Ken introduced himself, he was informative, courteous and above all, did not pressure us to purchase anything from your store. He showed us the models we were interested in seeing and trying out. He explained everythi... Continue reading
Very sociable, informative and helpful
There were tons to choose from, but our salesperson did not rush us, and allowed us to test and discuss our purchase. not pushy at all.
It as a pleasure to shop at your company. The salesperson Dennis was attentive but not pushy. I knew what I wanted and the entire process was easy. I would recommend to everyone.
Overall good experience.
My wife and I did not expect to buy a mattress today, but just "look around". Andrew did such a great job, we decided to purchase our new mattress on the spot.
My wife and I went shopping for a new mattress for a new bedroom set we purchased. Our first stop was the Mattress Factory and we looked at several different types of mattresses.The salesperson after listening to what we were looking for made a few suggestions and gave us a great deal. Needless to s... Continue reading
Jerry Polansky was the sales person I worked with. I only had stopped in to see what the store had thinking it was going to only be high end. However, I seen in the window the $297.00 price for a pillow top Queen. Was looking to only replace ether a full or a queen. Jerry showed my the Dalmore in in... Continue reading
sales man helpful not pushy
Great service! Helped me pick out the perfect mattress.
Very nice
Awesome
awesome 10!
Ken was just awesome. He provided us with the knowledge on the different brands and allowed us to decide from the top 5 mattresses to pick the one that worked for us. Great experience for purchasing a mattress! Thanks.
Very satisfied experience from a knowledgeable salesperson named Ken.
From the sales experience where Jerry genuinely had our needs in mind to the best delivery experience with Donny and his team there is nothing more I could ask for.
My boxspring squeaks not happy but our salesman Erich was very helpful and knowledgable
Easy process from start to finish. Knowledgeable and helpful sales rep without being pushy.
Quick shopping experience. Walked in, indicated what I wanted. Easy transaction
I went in to look and determine which mattress I wanted. Ken was extremely knowledgeable and asked the right questions so I could make the right decision on my mattress.
Jerry is absolutely terrific and genuinely wants to help you select the best mattress for you based on what you want to spend. ABSOLUTELY no sales pressure whatsoever and no shell games with model names. They only carry the national models featured on manufacturer websites. The new and only way to b... Continue reading
The salesman was very knowledgeable and not pushy at all. Great selection and prices.
Wesley was my sales man and gave my fiance and me a amazing deal on a really nice queen mattress set, the customer service was more then 5 stars, im actually going back and getting my son a futon tomorrow, i love shopping at family owned businesses and Wesley just wanted to make sure we were happy,... Continue reading
A no-pressure approach style for sales person. Told him what size we needed and approx price range. Showed us what he recommended. Tried a few. Found one my wife and I were happy with. Bought it, scheduled delivery (very reasonable). Out of there in less than half hour, doesnt get easier.
JERRY P was great at providing a low pressure, comfortable experience. Thx!
Salesman was very helpful!
We compared several other brands and my wife found this mattress set at a comparable price to other retailers. The salesman was very helpful and delivery was handled satisfactorily.
My boys are very happy! We received our mattresses yesterday and they had a great night's sleep last night.