As a return customer, I had narrowed down the options of this purchase for a full mattress set. I was able to decide and complete the transaction timely and was able to have the delivery occur the next day.
Knowledgable sales person, attentive without pressuring, very efficient, delivery service excellent
Great quality with guaranteed lowest price - looked it up on internet to make sure we were getting the lowest available price possible! Salesperson was informative but gave us our space to try out our top 3 choices on our own for as long as we needed. Great experience - would definitely recommend!
This is an excellent place to check out for your mattress. Very knowledgeable and helpful. Prices are very good. We checked out several other places before going to Mattress Factory. This was the best overall experience. Helpful, knowledgeable and no pressure.
Wonderful experience.
Nice salespeople. Didn't pressure you to buy anything & showed us a great selection of mattresses for our needs.
Went shopping on Labor Day for a new mattress and stopped at a few places. Every place we stopped had very few salespeople working (Sleepy's in Hatfield only had one incredibly stressed person working the whole store), and some other frustrated customers at one store recommended we go see Mattress F... Continue reading
good store
I had a good experience shopping at TMF. I was given a lot of great information with no hassle shopping. At my own pace, I picked out a new mattress. Thanks!
I went to TMF for the first time with one of my friends to put a deposit down on their mattress and in the midst of trying out tons of mattresses I fell in love with the Tempur-Pedic Cloud Breeze Luxe. I've tested it out at other competitors and it happened to be at that same time the store had a sa... Continue reading
I had a prior purchase from TMF and was so satisfied with the service I returned. Jerry did not disappoint us. He was very knowledgeable, didn't pressure us, and tolerated my husband having consumer's reports under his arm. We had a small problem bolting our bed to our own headboard, and I called Je... Continue reading
Helpful and knowledgeable sales staff
Great Experience with very knowledgeable service.
Great experience would highly recommend Mattress Factory.
I was prepared to be followed around and pressured into buying as with all my other experiences. Instead, even though it was a slow night, Erich was very relaxed, no pressure, offered information about some sales, and then let us browse and test with no hovering! It was great and the only reason I b... Continue reading
The salesman was helpful and not pushy.
My husband and I were out for Labor Day weekend with our two year old, in an attempt to replace our old mattress, we shopped online for a few prices, and headed to a major competitor's store in the same complex..... needless to say they didn't have the ability to sway us. We ended up at Mattress Fac... Continue reading
Our sales person John was very knowledgeable and asked the right questions to get us to exactly what we wanted. We are very happy with our service and our price.
Great selection in all price ranges to fit all needs.
I was pulling out of Sleepy's and noticed Mattress Factory across the street. I went there just to see what they had. They had many more beds to try than Sleepy's. We talked with Andrew for quite some time, no pressure sales at all! So refreshing. We tried as many mattress' as we wanted and were... Continue reading
Great customer service. A product to meet all different needs from occasional guest room use to high end daily comfort!
We had been looking at several stores for a mattress set and found very low quality for our price range which was between $550-$750. We were going to move forward with a local competitor but decided to go to one last store before making our purchase. We went into the Mattress Factory and loved not o... Continue reading
Couldn't be happier!
satisfied with price and product and salesman was very helpful and experinced
Very helpful salesman. Able to get custom size in timely fashion.
The salesman was very patient and informative. He doesn't work on commission, which gave me more comfort that his recommendations were not based on a commission. Excellent selection at every price point and complete service - remove the old and install the new. Very happy.
We left Raymour and Flannigan because we liked Jerry and he assured us he would do exactly what they were doing. Raymour was offering us two free king sign tempur pedic pillows. Jerry said he didnt have those we could try his malouf ones and if they didnt work he would get us the tempur pedic ones... Continue reading
Our experience with Len Schiavo was great. He was very helpful in assisting me with my purchase.
Found a great mattress at a good price with a very knowledgeable salesperson.
The people were very nice and helpful. They are not pushy or in your face. Delivery is fast and ontime. Only problem is with so many mattresses to choose from it almost makes you want to take them all home and try them out.