Bought an adjustable bed, mattress and headboard. Very pleased with all. Salesman,Martin, is very pleasant. Also the guys that delivered and set up did a good job and were very pleasant. Would deal with Mattress Factory again.
We had a good experience at the Exton location
the store is awesome with great quality mattress. I purchased my third mattress from them. Patrick is awesome and he gave a great customer service! Kudos Pat!
I purchased this bed after sleeping on a Simmons Beautyrest at a Marriott Courtyard. It's too new to confirm its comfort. Salesperson was helpful and not pushy and delivery was conveniently scheduled.
The salesperson was very knowledgeable and helpful. He took his time showing us the options that would fit our needs.
The mattress is perfect.
We love it ! Sell person Ron was great
Jerry was great! I couldn't have asked for an easier more simple purchase. Great customer service and a very patient and understanding manager! 2 thumbs up.
We were very happy with the overall process. The salesman was not pushy and he explained all of the differences between the mattresses. He also does not work on commission so he did not care if we were interested in the cheapest mattress or the most expensive one. I feel that we got a very good ma... Continue reading
My experience was great!
Went to another place and their prices were higher, both for the item and the delivery. so glad we drove around and found Mattress Factory.
We were very happy with a previous purchase and the expertise of the salesperson. This purchase has not yet been received, but we once again had a great salesperson. Erich was patient, courteous and knowledgeable. He even intervened with the "spousal disagreement" we had! ;) Let's hope our new m... Continue reading
the salesman john was very nice, did not put any pressure on us, he explained everything, answered any questions we had to the fullest extent.
We needed 2 mattresses for guest rooms. We purchase both the Therapedic plush and pillowtop so that guests would have a choice. They seem like quality mattresses. the 10 year warrantee gave me confidence to go ahead.
Great salesperson. Mattress not delivered yet but am sure it will be good .
I dreaded having to buy a mattress because we had some bad experiences in the past at other stores that had sleezy salesmen that clearly only cared about making a commission off of innocent people. Our experience at The Mattress Factory was completely different. The prices were great, the salesman w... Continue reading
A very good experience, knowledgable salesman.very pleased.
Painless process from purchase through delivery. Great value.
Extremely satisfied with product, sales and service
Would go back again too!
The salesperson and manager made our experience great. It was my first time in the store and I really did not know much about getting a mattress. The salesperson gave my girlfriend and I ,options on which mattress would be best for us. The price we paid for our mattress and the generous help from th... Continue reading
We never felt pressured to buy anything from MF. We were asked what we were looking for and why and then we were shown all the brands that fit our needs. When we asked questions, we got detailed answers. We did not feel rushed into making a decision. Jerry was welcoming, helpful and attentive.... Continue reading
Have not received delivery of the mattress yet. Will add the fifth star if all goes well.
Hi, I have met Mr. Chris who explained to me some differences in a technical way and he was extremely nice with me. I wish him a good luck.
Salesman Jerry was helpful without being pushy. Best price when considering all the things needed to accomplish my purchase.
We had a great experience purchasing our Son's "Big Boy Bed" We were pleasantly greeted by Jerry, told him what we were looking for and he showed us the beds that fell into our request. We never felt pressured. The price was great and we will certainly refer our friends!
Our Salesperson was very helpful
The salesperson was very helpful
Our Salesperson was very helpful
Hopefully we will be as happy with our second purchase for our college student as our first!