Very happy
Our sales person was very knowledgable and not pushy at all!! He knew the differences between brands and helped us pick a mattress that will help us sleep at night.
Before arriving at MF we went to Sears and Sleepys and by far Mattress Factory was the best experience. Erich at Montgomeryville, PA store was helpful and knowledgable and although we didn't purchase a mattress on our first visit he was professional and was not high pressure sales. We returned 6 mo... Continue reading
I was looking for a new pillow top bed. When I went into the store and tried this bed I knew I wanted it. When it was delivered and I laid on it for the first time, I knew I was content and pleased with my purchase. I didn't want to get out of my bed!
The store manager, Bob, is the best salesperson I've ever met! He was so nice and kind enough to offer me so many options for firm mattresses. Thanks Bob!
When I set out to purchase a new mattress I was not exactly sure which mattress I wanted. I wanted to have a mattress at home like a 4 star hotel mattress I thought. I went to the Mattress Factory because I had purchased my daughter's mattress there and she loves her mattress. I wanted one similar t... Continue reading
The salesman (Erich) was extremely helpful! We gave him a price we were comfortable with and he showed up everything in our range. He followed us around while we rested out the floor models and told us a little about each bed and helped us make a decision that was perfect for us! Would definitely re... Continue reading
I am a returning customer and after shopping around I always come back to The Mattress Factory. Genuine sales people and quality mattresses. I would definitely recommend to anyone looking for their next mattress!
Quality Price salesman
I was given a chance to enter the building and peruse the sales floor for several moments without immediate harassment from a pushy salesperson. It was very refreshing. When I was greeted by the friendly sales team, they asked what I was looking for and when I told them, they listened. I left the st... Continue reading
after few days of purchase, our aches and pains faded away! we are again sleeping well and not tossing and turning like on the old mattress.
Overall great experience. The salespeople were very nice and knowledgeable and not pushy like other companies. We were very pleased with the selection of brands and mattress types and prices were better than the competitors we looked at.
We recently went in search of a new Queen mattress, stopping first at Mattress Factory in Langhorne. We tried almost every mattress in the store. The salesman, John N., was kind, patient, and informative. He helped us narrow down our choices and eventually guided us to the absolutely perfect matt... Continue reading
We had a great experience dealing with Jerry at the Exton location. He was very knowledgeable on the products, great with my daughter and wife. My daughter was running around and testing all the beds with me, we finally decided on one. The price was great, but the customer service was better! Thank... Continue reading
I was pulling out of Sleepy's and noticed Mattress Factory across the street. I went there just to see what they had. They had many more beds to try than Sleepy's. We talked with Andrew for quite some time, no pressure sales at all! So refreshing. We tried as many mattress' as we wanted and were... Continue reading
Our salesperson was extremely helpful and knowledgeable and gave us plenty of space to make the right decision on our own. The process was quick and easy-we spent about half an hour in the store and got a new bed that was perfect.
Purchased a mattress beginning of July. John was very helpful and able to offer several comparable products with competitive pricing. So nice to deal with a store that values the customer and their individual needs. Enjoying my new mattress so much.
We buy our mattresses from the mattress factory and are never disappointed.
Highly recommend the mattress factory
We needed a reasonably priced and comfortable full size mattress for guest room. The salesman was extremely helpful with our criteria.
Knowledgable sales person -- Andrew Hoven
I had a great experience with the salesperson. He took time for me to try out various mattresses. He recommended various selections and did not try to upsell me from my budget. Also, they took away my old mattress and box spring for no additional cost (included in the delivery charge).
At least second purchase from the mattress factory - always have a competitive offering and quality mattresses
I expected to walk in and have to immediately ward off sales people, as with most mattress distributors. I was surprised to have the floor to myself for a few good minutes before being greeted. And when I was asked what I was looking for, they listened. I said I'd look around and they let me and I d... Continue reading
This was our first time shopping at The Mattress Factory. The store had a huge selection compared to other stores in our neighborhood. The salesman was courteous and eager to help us but gave us our space to discuss our purchase without feeling pressured. Overall we had a great experience at TMF, wi... Continue reading
Excellent customer service , delivery and prices.
Salesperson was knowledgable about products and was genuine in just making us happy with what we were buying instead of trying to get us to spend more money.
Positive experience at mattress factory in Cherry Hill.
Overall, it was a good experience. The sales person was really helpful in picking out a mattress.
The salesman wad patient and thorough with helping choose the mattress that had the perfect feel.