Everything was excellent: price location product
After visiting several stores - only to be hassled, with salesmen not listening to what I was looking for, and instead showing me other options because "I should upgrade". Exhausted and annoyed, we found the Mattress Factory for our last stop of the day. When we walked in, right away Chris came ou... Continue reading
Had a great experience with Chris and the quality of the mattress is great for the price. I would definitely refer to others and go back for my other mattress needs.
We were very pleased with the selection of mattresses, knowledgeable and courteous staff and quick delivery.
Very nice and knowledgeable salesman and good price.
Everything is great
The experience me and my family had at the Mattress Factory was amazing. The sales people were extremely helpful and knew what they were talking about. They weren't pushy, which is a major plus. Every other furniture place the sales people are on your butt as soon as you walk in and I don't like tha... Continue reading
Purchased our mattress at The Mattress Factory. Service was excellent. Had plenty of mattresses to choose from. Our salesperson, Chris was well-informed and gave us plenty of time and space to make our decision. We purchased on a Sunday and our mattress was delivered on Tuesday, even though Monday w... Continue reading
We went to some other mattress stores and this one had great customer service and great prices. We did not feel rushed and we were able to take our time to find the perfect mattress for us.
very pleasant experience Chris did a excellent job helping us pick out a mattress
Great customer service. Helped me find something in my price point that I love!
I had a great time picking out my mattress. The sales person Erich, stayed within budget and gave me plenty of options. It was a good time.
It took the sales staff about 5 mins to complete my purchase and he made sure that my mattresses set could be delivered the next day. The delivery service was prompt and on time as well. Very good services!
Amazing experience with Wesley...highly recommend his services in Williamstown NJ
Nice place very spacious and many to choose from. Very helpful sales person.
I was nervous to purchase a mattress because I didn't want to deal with pushy sales people but Wesley was extremely helpful and very informative! I loved how relaxing and quick he made my experience!
Great experience!!!!!!!!
SALESMAN RON WAS VERY FRIENDLY. HE TOOK TIME TO FIND OUT WHAT I WAS LOOKING FOR AND IDENTIFIED THE BEST OPTIONS. I LEFT FEELING THAT I MADE THE BEST CHOICE.
Very satisfied with the comfort, quality, and price. The delivery men were very professional and courteous.
A great experience with a concerned and patient salesperson who understood exactly what we were looking for! Thank you once again Mattress Factory!
The salesman was very helpful. But i am disappointed in the bed that I chose. I thought it would be alot firmer. Everytime my husband moves when he gets outta bed, or sits on the bed. The whole bed shakes. My old bed never moved. The salesman said this wouldn't happen. So im very dissapointed. And n... Continue reading
I felt like I received a quality mattress at a reasonable price. I feel the bed frames are totally over priced and are not negotiable in any way. I received the mattress when promised. I do not authorize using my name or review. Please do not share my email address or telephone number.
Was super satisfied with the knowledge and friendliness of the salesperson. Didn't feel rushed at all. Was given multiple options to look at, ended up going with a more expensive one and I'm praying it pays off!
Happy to have found a good mattress, but was disappointed I had to wait for it because it had to be ordered.
Very nice sales person
We went to another store prior to this one because of the sale they had going on. We told that sales person what we were looking for and she took us to three different mattresses. None of which were part of the sale. When we walked into Mattress Factory Ron asked what we were looking for and narrowe... Continue reading
Had to buy on the 4th of July. Deals were too good to pass up!
Good salesman comfortable experience and even better mattress
I was having back problems and I needed a new mattress so I went to Mattress Factory.
The customer service couldn't have been more nicer. I knew what I wanted and they helped me out from there. Overall great purchase!