I knew what I wanted when I went in. Salesman Jerry was excellent to work with!
Did my due diligence and shopped around the competition. At Mattress Factory there was no pressure, no hype. Andrew truly wanted to make sure we got the mattress that fit us both in comfort and budget. He didn't push us to the highest priced mattress like the competition. He showed us all levels... Continue reading
The team is very knowledgeable and easy to work with. After being referred to the store by family, we walked away with a ton of information and a great mattress.
I was able to quickly find the type of mattress I was looking for. My salesman was knowledgeable and helpful. Great experience
My grandson and I had been searching for a firm Mattress, we tried another store and was not impressed, then I remember seeing the "Mattress Man" and headed to that location. I'm so glad we did, Len S. was very knowledgeable, friendly, kind, and not at all pushy. Len made purchasing my mattress a... Continue reading
Thank you so much for your help! Len was amazingly helpful when I came in alone with my son knowing nothing about what he needed other than the size of the mattress and Erich was also helpful when we returned the next day with my husband to purchase. Great mattress-buying experience!
Our salesman, Bob, made mattress buying a truly painless experience.
Our salesman, Erich, was helpful, knowledgeable, and not at all pushy. The pricing was competitive and the quality/ brand name selection was large.
Called Mattress Factory while I was in another name brand store after dealing with a pushy salesperson. The MF manager listened to what I wanted to spend, and made it easy to stay on budget. I was in and out in a breeze. Could not have asked for a better experience. Stop here first, folks!
Sales person was very knowledgeable
I have been going to this store for the last 5 years and I love it.
I appreciated the "no pressure" attitude of Jerry Polansky. He took time to show me several mattresses with different price points and explained the differences between them. His knowledge and courtesy are definitely reasons that I would recommend this store to others.
No pressure no haggle sales experience. Great selection of mattresses. Andrew was great salesman who was very knowledgeable and friendly.
Clearly explained by the sales Representative
Great experience..very helpful..knowledgeable..no pressure ..will recommend to others.. Thank you!!!
Great selection of products and knowledgeable salesperson and good price made my purchase easy. Delivery 3 days later.
Jerry was great and really new his stuff. Mattress was delivered when they said it would be there.
Bob Riley was very gracious, patient and knowledgeable. He took his time, explained options (after hearing us say what we were looking for) and let us see (experience) firsthand several options. All in all, a fulfilling experience and we are confident we made the best possible purchase.
Had my first full night sleeping in years. The salesman and delivery were hassle free. Will definitely shop here again and will tell family and friends.
Two knowledgeable and patient salesmen, Erich and Andrew, answered all our questions. Mattresses have changed substantially since our last mattress purchase 10 years ago. Absolutely no sales pressure, went to lunch with wife to have time to decide which mattress we wanted. Returned and purchased wi... Continue reading
I enjoyed my experience with the Mattress Factory. My son was 9 days old and we needed to replace our bed. Dennis was kind, courteous, attentive and considerate of time constraints since newborns are on a 2 hour feeding schedule. I tried 5 different mattress sets because I knew what brand I wanted.... Continue reading
The sales staff are knowledgeable and not pushy at all!
Everything was excellent: price location product
After visiting several stores - only to be hassled, with salesmen not listening to what I was looking for, and instead showing me other options because "I should upgrade". Exhausted and annoyed, we found the Mattress Factory for our last stop of the day. When we walked in, right away Chris came ou... Continue reading
Had a great experience with Chris and the quality of the mattress is great for the price. I would definitely refer to others and go back for my other mattress needs.
Wanted to replace mattress. Erich at the Montgomeryville store was very helpful and narrowed my search. Mattress Factory had an ultra firm hybrid mattress which is exactly what I wanted. I like that fact Mattress Factory will not return your mattress once delivered so you know you are not getting a... Continue reading
Satisfied with sales person, service and delivery Time will tell about mattress
The salesman was very helpful. But i am disappointed in the bed that I chose. I thought it would be alot firmer. Everytime my husband moves when he gets outta bed, or sits on the bed. The whole bed shakes. My old bed never moved. The salesman said this wouldn't happen. So im very dissapointed. And n... Continue reading
I felt like I received a quality mattress at a reasonable price. I feel the bed frames are totally over priced and are not negotiable in any way. I received the mattress when promised. I do not authorize using my name or review. Please do not share my email address or telephone number.
Was super satisfied with the knowledge and friendliness of the salesperson. Didn't feel rushed at all. Was given multiple options to look at, ended up going with a more expensive one and I'm praying it pays off!