Had a great experience with the sales person Wesley Nichols.
We recently purchased our 2nd mattress from the Mattress Factory in Exton and we are extremely happy and satisfied with our purchase. Just as we were a few years ago when we purchased a mattress for our child’s room. In this case, we were upgrading our Queen sized bed to a King. The manager of th... Continue reading
We were very pleased with the mattress we purchased. The price was great and the salesperson was very helpful and did not try to pressure us to buy the most expensive mattress as other retailers have done in the past.
A real pleasure to shop with no pressure. All the information I needed to make an educated decision was given to me. I was given the time to think about my purchase. Highly recommend buying from Mattress Factory!!!
Looking forward to a good nights sleep
I returned to this store because of my previous experience with the salesperson, Wesley. He is not only courteous and personable, he is extremely knowledgable. He knew the brands and types of bed, and he recommended certain ones for specific back issues and sleep position. I was impressed with his... Continue reading
The salesman was very help in helping us find the perfect mattress. We are very happy with the mattress
Very easy to do business with TMF. We knew what we wanted, the salesperson was very helpful and completed the sale with no hassles.
Easy to deal with, very knowledgeable and friendly. Great deal!
Lots of brands and styles to try out. I am happy with my selection. When scheduled delivery was not possible due to delay from manufacturer, Mattress Factory called the day before to reschedule. In addition to apologizing, Mattress Factory offered a complimentary mattress protector or pillows.... Continue reading
I was recently in the market for my first king mattress. I've purchased previous mattresses at other retailers, but was persuaded to visit Mattress Factory by a friend who has purchases all of her mattresses there. Last week, I had one of the best sales experiences with Jerry. I knew what I was look... Continue reading
I chose mattress factory because of the low pressure sales staff,
Didn't want an experience like buying a car, and we were thrilled we didn't have that. Our salesman, Erich, gave us plenty of space and when we wanted information he proved to be very knowledgeable.
I went in on a Sunday and talked with Mark. After all the places I've been that day, I'm happy to say he was the nicest end most genuine salesperson of the day. I was happy with the price and would recommend shopping here.
We chose to take advantage of the Memorial Day Sale and stopped into The Mattress Factory after comparing prices in the newspaper ads and online. We were so impressed with our salesman Mike at the Deptford location. He patiently walked us through the various selections and had full product knowled... Continue reading
Salesman was good and knowledgable.
I would definitely buy again! Very good quality and salesperson was excellent!
Andrew made it an easy experience by skillfully guiding me through the mattress selection process with no pressure and at a comfortable pace.
Wonderful experience. Erich was very helpful, do not pressure me to buy. Would definitely return and recommend this location
good salesman very informative
It was a fast pleasant experience.
We had a positive experience with the salesperson & are satisfied with the product.
The entire purchasing experience was great. The salespeople were on point. The prices of quality mattress sets fit my budget.
Overall experience was good. Salesperson was Ken. We had a fine experience until I inquired about free delivery and he tried to say it wasn't available because they gave us the box spring. His manager was listening and made it clear we were to receive free delivery since we had spent over the speci... Continue reading
good
Would shop there again. Have bought at least other mattresses there. Sales people are very nice and knowledgable.
Good service
Service was good and delivery was quick
experience was good
I needed a mattress quickly and I was able to get one in 1 day!!!