Customer service was incredible at the Langhorne location! We could not be happier!
It was a very nice experience the moment we walk in and until we received or mattress. The cost of the set also was in our favor.
Awesome emplyees
Sales executive was very knowledgeable and personable
We have not yet received the mattress but are looking forward to its delivery. While resting on the floor model we were very satisfied with the comfort level. We were very pleased with our sales person: Andrew Hoven, he was patient and very helpful. Sincerely, Kay & Earle Meyers
I was able to receive help and pick out a mattress without any problems
this is a comfortable bed for a side sleeper.
Sales rep very helpful.
I went into my search for a new mattress knowing that I would probably encounter a pain-in-the-butt salesperson who would push me in a certain direction. Shopping at the Mattress Factory turned out to be the complete opposite. It was really relaxed and the salesperson was excellent. I got all the... Continue reading
Awesome experience, no hassle. Salesman was not like a used car guy, gave me the facts and definitely had my best interest in mind rather than selling the more expensive unit
very helpful salesperson
My husband and I had a wonderful experience buying a mattress from Bob at the Mattress Factory in Newtown Square. He was knowledgeable about the products and sensitive to our needs. It was a "no pressure" environment. Highly recommend!
My experience at Mattress Factory was excellent. I will defiantly refer friends and family here.
When looking for a new mattress, I looked online for the best reviews. Mattress Factory got excellent reviews so I called and Jerry couldn't have been more professional or more pleasant. I told him exactly how firm I wanted the mattress and that's exactly what I got. Visiting a couple of other mattr... Continue reading
Shopping for a mattress can be confusing because of all the options available. We found that NOT to be the case at the Mattress Factory. Our salesperson Patrick was informative and a pleasure to work with. There was no pressure to purchase and he gave us plenty of time to make our decision. Thanks... Continue reading
Correction,our sales person was Bob,please correct my review.
After searching 4 other mattress dealers, we chose to purchase our mattress at the Mattress Factory mainly due to the courteous,friendly ,quality service we received from the salesman Jerry. He did not pressure us nor follow us around the store. He was readily available to answer all of our question... Continue reading
Experience was excellent. Delivery people very nice!
I was in and out of the store in less than an hour with a purchase. The salesperson was knowledgeable and once I explained what I was looking for, he took me to several to try and choose. I was extremely satisfied with the purchase. the delivery is scheduled for Sundao, so no review for that exper... Continue reading
Quality product and services
Appreciated the help I received which helped narrow my decision down.
We had a very pleasant time reviewing the choses that were available to us and had a very pleasant salesman.
The salesman was very knowledgeable and friendly. He didn't try to sell us a bed we didn't want. I gave him my price point and he showed us beds in that price range. All in all it was a great experience
Very pleased with our purchase
Salesman was very knowledgeable and did not force me into anything
After staying at a quality motel I know I needed a new mattress. My girl friend called the mattress and they were having a sale.
Very satisfied so far with the comfort of the (2) Eclipse Chiro 2000 twin mattress sets that I purchased. They were timely delivered as I was told by the salesperson and the cost was very reasonable.
Our salesperson Dennis was very helpful and knowledgeable. The process was easy and not stressful.
Salesman Amdrew was very helpful
My experience with the store was good. The sales associate was very polite and helpful and had me in and out of the store very quickly. I was coming to buy a mattress for my guest bedroom and wasn't looking for something extremely expensive but wanted something that would be comfortable for my guest... Continue reading