Great service !
Dennis made it easy to select a mattress in our price range and what we desired. This is our 3rd mattress purchase in this location. We will continue to give you our business. Mike Walker is also a great representative.
Mattress is a great buy
Ken R was very nice and helped us out by showing us all the sets based on our desires and needs. Ken helped us narrow down a short list that we liked. We are excited about our decision and can't wait for the new bed to arrive! Thanks Ken!
The sale rep was AWESOME very personable Ken R.
From the moment we walked in, our salesman, John, was helpful & knowledgeable, but at no time pushy or "in your face". He answered all questions & gave us plenty of time to try all the mattresses we wanted. In the end, we chose the Sealy I Comfort Applause Plush Adjustable. We could hardly wait for... Continue reading
Sales associates are extremely professional and very helpful
This was my first adult mattress purchase - I was replacing an Ikea mattress I've had since I first moved out in college. Jerry was extremely knowledgeable and patient as I rolled around on half the mattresses in the store. He answered all my questions about the different types of mattresses with ea... Continue reading
Did not feel I was buying a use car. That's how I felt at sleepys. Will never go back. Had A great experience at Mattres Factory no pressure sales
My husband and I decided it was time to upgrade to a new and better mattress. After much research it was determined that Mattress Factory would be the best place to go...and it was. Jerry was extremely helpful and knowledgeable. He listened to our needs and concerns and gave us multiple options f... Continue reading
Jerry, the salesman was very helpful. He told me everything I needed to know about any mattress in the store. I could try out anyone I wanted to. He put no pressure on me at all to buy anything, and I was able to take my time, and buy the mattress I really wanted to have. The Serta Coopers Lake, is... Continue reading
Very satisfied with purchase.
Patrick the manager was very good, very helpful and answered all our questions at the time of making the purchase. He also honored their earlier commitment about the spare pillows included in the purchase because my wife had a neck problem and only certain pillows were good for her. On the first vis... Continue reading
Great team at MF!!!
Great salesperson(Erich) very helpful
Someone came over to me immediately to see how they could help. They asked what brand I as interested in. Then took me over to the adjustable bed with a Serta mattress. I tried the different firmness to see which I preferred. I was not pressured, was given a card with the salespersons name and t... Continue reading
I watched Wesley handle 3 couples and 2 single customers at the same time making sure everyone was taken care of. I own a small business and I was very impressed with his dedication to the company. I was recommended to this company by my cousin on Facebook he liked your store. I will also recommend... Continue reading
Been out looking for a mattress for a few weeks, my husband and I decided to stop at Mattress factory. We purchased the tempur-pedic and will get it in a few weeks. Wesley was great very knowledable and helpful explained the difference between all the mattress and no pressure to buy!!!!
Erich was very helpful during my trip here. Showed me all the mattresses that would suit me. Very customer service oriented.
We were extremely pleased with the service. Our salesperson was very knowledgeable and pleasant. He did not pressure us.
A very pleasurable shopping experience, I was preapproved for the easy financing through their website before I ever showed up. I like doing my own research so I tested 10 models and wasn’t confused because the feel and the cost was my main objective gratified at the lumbar curve and straight lined... Continue reading
I had such an amazing experience shopping on Exton. Jerry was very understanding and most definitely helpful. Found the perfect bed for me within 5 minutes of walking in the door. Amazing prices and great service!! Definitely recommend shopping here!
Our salesperson, Bob Riley, was very courteous, knowledgeable and enthusiastic. He quickly zeroed in on our needs and steered us to the product that met them
Our salesperson was very knowledgeable and quite personable.
With regard to purchasing matresses, I have had a very good experience at the Matters Factory. The sales person was very friendly, courteous, and knowledgeable about the store's mattress products. The Matters Factory also has a good selection representing varous brands of matresses, and offers quick... Continue reading
Mattress was quality, store salespeople were helpful.
Very happy with this purchase. Wesley figured out what I needed to help my back pain and suggested this mattress. So far so good.
Easy experience
Pleased with product, price and delivery. Thank you