I really enjoyed the no pressure sales experience at Mattress Factory.
I stopped at the Matress Factory by chance on my way to a different store. This was the very first place I began looking for a new bed and it happily was also the ONLY store I needed. Every question and concern was expertly answered by Mark, and in about a half an hour I was signing my receipt for... Continue reading
Walked in to replace an 8 year old mattress and was unsure of what to expect. Salesman was friendly, helpful and not at all pushy. Plenty of options and a fast delivery. I'd buy here again, and refer anyone looking for a mattress.
Salesperson, Jim W. appeared very knowledgeable about the product, helpful in trying to fit the product with the person it was to be used for; not pushy and made it a pleasant experience. Would recommend Mattress Factory to my friends. Good value to your dollar.
Informative, professional. Best products @ best prices don't need hype
We came to mattress factory looking for a standard mattress but what we got was the queen of all mattresses! Mitchell was so helpful but gave us our space to look around and really try out all of the mattresses in the store. We looked at other big-box mattress retailers and saw that we could not get... Continue reading
SALESMAN ERICH WAS VERY HELPFUL IN EXPLAINING DIFFERENT MODELS AND TYPES .
all around great service.
I purchased the box spring and mattress to set up a guest room in my apartment. The young men who delivered the set were very professional, friendly and had the bed set up very quickly. I will most certainly go to Mattress Factory the next time I am looking for bedding.
Very satisfied with product and purchase price
Jerry was very professional and very helpful in helping us choose a mattress! Thanks again! Will come back!
Looked around for an affordable but comfortable mattress set. Many places did not have a variety to choose from, sales were only on low comfort models and prices did not compare with the Mattress Factory. Gerry was personable and some how knew I would be back but did not push the matter. Well, he wa... Continue reading
The salesperson, Jerry Polansky, listened to my needs and addressed them without trying to sell me something more expensive. The included removal of the old set, and reasonable price for delivery made me choose MF over Sleepy's and Big Lots.
My husband and I were very satisfied with our experience at the Springfield Mattress Factory. The gentleman who helped us was extremely informative and I feel we made the best purchase for our needs.
Had a great experience at this store. Tried out many mattresses and was not pushed into anything out of our price range. The salesperson was very accommodating to our needs.
Dealing with Andrew the manager at Montgomeryville was a great experience. Patient and very informative about the king size bed we bought. Everything from selection to delivery was handled professionally, and this was one of the best buying experiences we have ever had!
My daughter recommended Mattress Factory after purchasing three mattress sets there. I was so pleased with Bob the salesperson. No high pressure. Yet, very helpful. Perfect buying experience. The mattress is beautiful and I can't wait to sleep on it for the first time tonight. I definitely would... Continue reading
Jerry was very helpful to answer all of our questions as we chose a "big boy" bed for our 3 year old. Showed us a wide variety of options and gave us time to look and talk about the options. Very patient and accommodating when we changed from picking up the mattress to having it delivered. Would hig... Continue reading
Jerry was very knowledgeable, honest, and helpful. It made the decision process a breeze. I'd recommend The Mattress Factory to family/friends etc 100%!
Excellent service and delivery
This is a very good mattress and box spring set for our guest room.
Walked into the Mattress Factory, and met Bob Riley. He was very well informed about the various products, gave us good advice and made it easy to purchase our new mattress set.
The direct sales pitch with no pricing games worked for us. We passed up another retailer because we seemed never to get a final price. It was like a game. When the other retailer salesperson called later and said he would match the Mattress Factory price plus give us an additional 20% off we said... Continue reading
My husband and I was very pleased with the salesman help
Very satisfied with the mattress
Very helpful and understanding of customers needs . Would highly recommend !
Good Deal
helpful
great mattress
Knowledgeable staff and got a very good deal on the hybrid Serta we wanted