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Matress

Very satisfied with product and purchase price

Outstanding Customer Service

Jerry was very professional and very helpful in helping us choose a mattress! Thanks again! Will come back!

Comfort and Value

Looked around for an affordable but comfortable mattress set. Many places did not have a variety to choose from, sales were only on low comfort models and prices did not compare with the Mattress Factory. Gerry was personable and some how knew I would be back but did not push the matter. Well, he wa... Continue reading

Quick, easy, painless

The salesperson, Jerry Polansky, listened to my needs and addressed them without trying to sell me something more expensive. The included removal of the old set, and reasonable price for delivery made me choose MF over Sleepy's and Big Lots.

My Experience

My husband and I were very satisfied with our experience at the Springfield Mattress Factory. The gentleman who helped us was extremely informative and I feel we made the best purchase for our needs.

Great Experience

Had a great experience at this store. Tried out many mattresses and was not pushed into anything out of our price range. The salesperson was very accommodating to our needs.

Unbelievable service

Dealing with Andrew the manager at Montgomeryville was a great experience. Patient and very informative about the king size bed we bought. Everything from selection to delivery was handled professionally, and this was one of the best buying experiences we have ever had!

Perfect shopping experience for a Perfect Sleeper!

My daughter recommended Mattress Factory after purchasing three mattress sets there. I was so pleased with Bob the salesperson. No high pressure. Yet, very helpful. Perfect buying experience. The mattress is beautiful and I can't wait to sleep on it for the first time tonight. I definitely would... Continue reading

Great experience with Jerry

Jerry was very helpful to answer all of our questions as we chose a "big boy" bed for our 3 year old. Showed us a wide variety of options and gave us time to look and talk about the options. Very patient and accommodating when we changed from picking up the mattress to having it delivered. Would hig... Continue reading

Great experience at The Mattress Factory

Jerry was very knowledgeable, honest, and helpful. It made the decision process a breeze. I'd recommend The Mattress Factory to family/friends etc 100%!

Awesome

Excellent service and delivery

Good set for our guest room

This is a very good mattress and box spring set for our guest room.

Excellent Experience

Had an excellent experience with Andrew last weekend. He did a great job, was very knowledgable, took his time with us. Would highly recommend.

No Hassle

Good people, value and customer service

Satisfied

Satisfied

Good Price

Good Value For Cost

excellent service

I am pleased with the mattress and like that it is all American made.

Awesome

You don't feel pressured at all. Team is very knowledgeable and will steer you in the right direction. Super friendly and very helpful!

New Mattress

My experience with Mike, the sales associate at the Mattress Factory was positive. He was knowledgeable, helpful and patient while my son tried out several mattresses. His professional, pressure free approach was a pleasant surprise.

mattress factory review

excellent selection, excellent salesperson

Purchase

Great selection, no pressure sales approach, someone answered phone without going to a menu of options, knowledgeable sales person

Straightforward Sales Pitch, Great Stress Reliever

The direct sales pitch with no pricing games worked for us. We passed up another retailer because we seemed never to get a final price. It was like a game. When the other retailer salesperson called later and said he would match the Mattress Factory price plus give us an additional 20% off we said... Continue reading

Pleased customer

My husband and I was very pleased with the salesman help

Comfort

Very satisfied with the mattress

4 stars

Very helpful and understanding of customers needs . Would highly recommend !

Good Deal

Good Deal

mattress purchase

helpful

mattress

great mattress

Solid Experience

Knowledgeable staff and got a very good deal on the hybrid Serta we wanted

Satisfied customer

Very good help in determining final choice....quick delivery.