I had a good experience and I would purchase from here again.
The best part of our shopping experience was the level of customer service. Dennis was very helpful in assisting us. He answered all of our questions and made allowed us to make the best decision for us.
The salesman Mitch made the process quick and easy! Delivery was also painless and fast. Nice guys, asked to move existing mattress to another room and went out of their way to find hardware to attach the headboard. All in all a great experience. 2 friends bought mattresses here and recommended t... Continue reading
I wanted the cheapest mattress possible and that all I was shown! I didn't feel pressured to upgrade or add on.
I had a great experience at the Mattress Factory. I found a great mattress at a great price.
The reason I went to this store was because it had such good reviews on line. The one thing I liked was the employees are not on commission so no competition and desperation to make the sale. I knew what I wanted and got exactly that, with the help of an experienced salesperson who happened to be th... Continue reading
GOOD VALUE, EASY FAST PURCHASE SATURDAY AND ONTIME DELIVERY TUESDAY
I would highly recommend this product and the Langhorne store. The salesman at the store was extremely knowledgeable, polite and professional.
Your employee Ken was a lot of fun and extremely helpful. Lenny who was there was nice as well. Thanks
Our sales coordinator was great, he knew everything we asked and more. He found us a great mattress for a great price.
Andrew Hoven deserves employee of the year.
Wonderful, no hassle experience with fair price, excellent service and fast delivery. Very friendly, knowledgeable sales staff.
Great floor salesperson. Helped me find exactly what I was looking for!
The salesman was very helpful. Honed in on our needs and suggested relevant options. Got exactly what we needed!
Alot of mattresses to choose from. Very clean, and the salesman were wonderful. Not pushy at all. Very happy with our mattress set. Delivery men were very nice and professional. Definitely will be recommending you to friends and family!
Very knowledgeable saleman, pleasure makng this large purchase without any pressure.
This experience was easy and really fast, I was able to make my purchase without any pressure and schedule delivery within about 15 minutes.
We were so lucky to have the Serta Rep in the store they day we come by. He was wonderful and took so much time finding out what would be best for us and recommending the correct mattress. He was not from that store but a rep for the Serta company. I think his name was Mike, but not sure. He rea... Continue reading
Just wanted to say my wife and I bought a new mattress on Sunday March 6th from your Vineland NJ location. Martin was our sales person and we could not have been more pleased. He was extremely knowledgeable, and the service we received before and after the sale was above and beyond. We will be makin... Continue reading
The customer service was great. The sales associate was friendly, knowledgable, and doesn't work on commission, so I did not feel the pressure of someone needing to make a sale. The prices were comparable or better than other stores that I had looked in.
I went into the store with an idea on what we were going to spend with some comparisons, and a poor experience with the last purchase at sleepy's. After research and thought we returned and took our time choosing a mattress that we were happy with without being pressured into what a sales person wo... Continue reading
We were able to pick and buy our bed in less than one hour.
Great customer service. Wasn't sure if haggling was part of the deal. It would be great to see a mattress place that kept a firm set price.
Took care of us quickly and was very kind.
Salesman was excellent .let you know when I get matress how good the bed is delivery should be able to give you better time then a 4 hour window
Overall Satisfied---serves purpose for reflux. Would like to see wireless remote for bed elevation. Has smell of wood when enter bedroom--hope it disappears soon.
Only complaint was the delivery time. Given a time frame of 1:00PM - 5:00PM After several calls to the Mattress Factory and staying in an empty house waiting for the delivery-did not get delivery until 8:00PM.
good job