Satisfied
Good Value For Cost
I am pleased with the mattress and like that it is all American made.
You don't feel pressured at all. Team is very knowledgeable and will steer you in the right direction. Super friendly and very helpful!
My experience with Mike, the sales associate at the Mattress Factory was positive. He was knowledgeable, helpful and patient while my son tried out several mattresses. His professional, pressure free approach was a pleasant surprise.
excellent selection, excellent salesperson
Great selection, no pressure sales approach, someone answered phone without going to a menu of options, knowledgeable sales person
We bought a Simons Beautysleep King Size mattress and it is extremely comfortable and we got it for a great price. It arrived on time and was put together in a couple minutes! We love it!
Our mattress buying experience was no hassle, quick and convenient. The sales staff is very knowledgeable and friendly.
We visited several mattress stores while looking for twin beds for our grandsons. Jerry was very helpful, asking about our particular wants and needs for a spare bedroom mattress and box springs. He showed us a variety of items and worked with us on the price. He was the most helpful and profess... Continue reading
I felt very secure about this purchase because the salesman was very informative and answered my questions.
Felt pretty overwhelmed looking for a mattress. I was originally drawn to the mattress factory for the deal advertised for the bed I ended up purchasing but the salesman helped me feel sure about my decision. Bob Riley was wonderful and very informative. Great help!
Patrick was great answering our questions and concerns. Great experience!
great experience! Jerry helped us, but wasn't pushy at all! very knowledgeable, will definitely return for future mattress purchases.
Our salesperson was very experienced and helpful! Already recommended family members to buy their mattress from him!
A streamlined shopping experience with trained, experienced personnel who are NOT working on commission. I did my homework on the Internet, tested 4 mattresses and was the proud owner of a new bed in less than 20 minutes. I bought what I wanted to buy and there was no effort whatsoever to switch me... Continue reading
Salesman very informative
Great service, fast delivery, Chris made this a quick pleasant shopping experience. Will definitely recommend this to my friends.
Was looking to replace my 2001 Tempur-pedic mattress set. Mattress Factory had the exact model I was look for on the showroom floor so I could lie on it before I made a purchase decision. My new Tempur-pedic Cloud Prima is perfect. The best part is Mattress Factory made the whole experience form pur... Continue reading
The salesmen was kind, courteous, and honest. Great experience.
I am a local customer that walked into your store in search of a new mattress. Wesley Nicholls approached us and brought my boyfriend and I around the store trying different mattresses. He stuck to my price and I purchased a Bellington Plush ET queen set. It is so comfortable and I am very happy wit... Continue reading
SALESMAN LEN S. WAS VERY HELPFUL
My fiancé and I are so greatfull we chose this store!! There was no pressure from any of the staff and they were very helpful in making our choice.
The manager of the store in Langhorne, John is wonderful. Not pushy and very knowledgeable.
Salesman was very informative and we were recommended by family who previously purchased King Koil mattresses. Delivery men were extremely courteous and bed is very comfortable.
Sales was wonderful, very helpful in every aspect.
Everything was okay
Bought 3 sets of full mattresses and box springs. Good experience, bought one set a few years ago and have been satisfied.
Thank you for helping us select mattresses!
The whole experience, from getting in the store, picking up the mattress and the delivery timing would have been flawless if the salesman had asked us if we had a mattress frame. When the set was delivered, we had to run to the closest store to buy the frame,because we didn't know we would need one,... Continue reading