Write a Review
2701 reviews

Select Rating

Queen set

I was looking to purchase a new bed for my ever-growing 13 year old son. The sales person was very nice and knowledgable. We had looked at another place and the quality was not the same at all. My son is very happy with his new bed and I'm wishing I had purchased myself one also at the great price

The Mattress Factory

Hi Jill, Thank you for your purchase. I hope your son enjoys his new mattress for many years to come. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Who would have thought buying a mattress could be so much fun!

It has truly been a long time since my husband and I have bought a mattress so today was the day for a new one. Our first stop was at another store not too far away from the Mattress Factory; saw a couple of possibilities but wanted to continue to shop and then we pulled into the Matress Factory an... Continue reading

The Mattress Factory

Hi Terri, Thank you for your purchase and for taking the time to share your experience with us. Len is terrific and I am glad he could help find your perfect mattress. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President...

Best Experience

I shopped three other stores for what i was looking for. None of the others were able to give me the information I needed or the price I was willing to pay. Thank you for such an easy buying experience.

The Mattress Factory

Hi Mary Ann, Thank you I am glad you came to see us in Deptford. Have great weekend and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory

Great Customer Service

Great customer service from Martin Muniz. Not pushy at all. Have not received my mattress yet but happy with the Mattress Factory to date.

The Mattress Factory

Hi Dennis, Thank you for coming to see us in Vineland. I will pass along your kind word to Martin. Please let us know how you like you new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Choose Mattress Factory

A much better experience than we had with "other" stores!

The Mattress Factory

Hi Jennifer, Thank you for coming to see us in Exton. We really do try to offer something different that the other companies. Have a great night and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory

Very Good Experience

Mark Leotta was a great help.

The Mattress Factory

Hi Gino, Thank you for your purchase. Enjoy your new mattress and have a great night. Sincerely, Chris Conway President Mattress Factory

Excellent Service

Jerry the sales manager was excellent. Explain everything to us. Great experience

The Mattress Factory

Hi Gina, Thank you for your purchase and the nice words about Jerry. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President Mattress Factory

Bought a mattress set

Love it

The Mattress Factory

Hi Teresa, I am glad you love you new mattress. Have great weekend and thank you for your purchase. Sincerely, Chris Conway President Mattress Factory

Brandy's

I love my bed it was here on time. The Delivery man came in and went right to work.

The Mattress Factory

Hi Brandy, Thank you for shopping with us in Montgomeryville! I am glad you like you new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Happy

It was a nice experience picking out our king mattress. We are very pleased with the brand we picked out. I wake up in the morning with no aches and pains.

The Mattress Factory

Hi Theodore, Thank you for coming to see us in Langhorne! I am glad you and Maria are sleeping with no aches and pains. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

buying a mattress

A good experience and the sales man was very know legible.

The Mattress Factory

Hi James, Thank you for your purchase! Enjoy your new mattress and have a great night! Sincerely, Chris Conway President Mattress Factory

Review

Jerry was helpful and very knowledgeable!

The Mattress Factory

Hi Saramma, Thank you for shopping with us and for you kind words about Jerry. I will be sure to pass them along. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Great service/Great price

I really liked the service at this store. the sales person was helpful but not pushy. He helped me find the right set and scheduled delivery before I left the store. the bed came as scheduled and it's perfect! Now I'm getting a full night's sleep.

The Mattress Factory

Hi Heidi, Thank you for your purchase and for sharing your experience. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory

the best

They are great my bed is the greatest this is why we only deal with the Mattress Factory fast delivery even in snow sleet or rain they keep their promises on delivery I refuse to go any where else for a good bed. Thank you Mark for returning my call so promptly and thanks to Jim for great service

The Mattress Factory

Hi Plinio, Thank you for your business and the kind words we really appreciate it. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

I am the happiest person in the world

Well at first I wrote a bad review because I received the wrong mattress and Mark responded right away he was so nice he told me to go to the store and show Jim the Mattress that I wanted we had tried so many beds I guess there was a confusing on which one we wanted Well Jim was so pleasant he wrote... Continue reading

The Mattress Factory

Hi Rose, Thank you for your business we really appreciate it. I am glad we could help and take care of the issue for you. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Good choices

Good choice to go here

The Mattress Factory

Hi David, Thank you for your business we really appreciate it. Please help us spread the word to your family and friends. Enjoy your new mattress and have a great night! Sincerely, Chris Conway President Mattress Factory

matress crazy

we went everywhere,,multiple times,,spent 4 weekends running around,looking on line,,then we walked into mattress factory,,our sales man erich,,had it made,we knew what we wanted,we knew the options,,boom!done!,,hit my price i could afford,,,we went to lunch,,we have our life back now..

The Mattress Factory

Hi Leo, Thank you for coming to see us in Montgomeryville! I know it can be tough shopping for a mattress but we try to make the experience simple and easy. Erich is terrific and I am glad you have your life back now :) Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Great customer service

Very helpful

The Mattress Factory

Hi Tiffany, Thank you for your purchase! Have a great weekend. Sincerely, Chris Conway President Mattress Factory

Mattress Purchase

Had a positive experience in buying our mattress.

The Mattress Factory

Hi James, Thank you for your business we really appreciate it. Have a great weekend and please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress Factory

Good

Helpful

The Mattress Factory

Hi Tara, Thank you for your purchase. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Great experience so far!

Good experience in store, waiting on my set. Hope it's as good as I recall!

The Mattress Factory

Hi Kara, Thank you for your purchase and please let us know how you like your new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Website

Ordering online was a breeze

The Mattress Factory

Hi Cheryl, Thank you for your purchase! I hope you enjoy your new mattress. Have a great night. Sincerely, Chris Conway President Mattress Factory

Good experience

In the store, I was given time and space to make a decision on a mattress. It was a "no-pressure" experience. The mattress was delivered early and quickly. I was very satisfied with the customer service in the store and over the phone once the purchase had been made.

The Mattress Factory

Hi Elena, Thank you for coming to see us in Exton. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President Mattress Factory

nice

The salepeople are nice and not too pushy, we were replacing a mattress that was under warranty and they were accomodating

The Mattress Factory

Hi Matthew, Thank you for your business. I am glad we could help. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Good Prices, Nice Salesman

Quick and easy.

The Mattress Factory

Hi Warren, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Enjoy your new mattress and have a great weekend! Sincerely, Chris Conway President Mattress Factory

Good mattress

Purchased for my daughter...she loves it.

The Mattress Factory

Hi Matthew, Thank you for coming to see us in Lawrenceville! I hope your daughter enjoys her new mattress for many years to come. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Comfort seeking mattress shopper

I needed a mattress quickly and wanted something comfortable due to neck and upper back problems. My salesperson Len was very knowledgeable and helpful. He helped me find a comfortable mattress in a medium level of support which didn't break the bank. I am looking forward to getting a restful and co... Continue reading

The Mattress Factory

Hi Beth, Thank you for you purchase and for sharing your experience. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Nice place

Was happy with the service and the the sales person

The Mattress Factory

Hi Rita, Thank you for coming to see us in Deptford. I hope you enjoy your new mattress for many years to come. Have a great weekend! Sincerely, Chris Conway President Mattress Factory

Nice experience

Nice experience

The Mattress Factory

Hi Theresa, Thank you for your purchase. Enjoy your new mattress and have a great weekend! Sincerely, Chris Conway President Mattress Factory

Good Store, Sales help could use some work

We liked the store, but the sales help could use some work. We were trying to get some additional information after the mattress was delivered, and could not get satisfactory help.

The Mattress Factory

Hi Kevin, Thank you for your purchase. Sorry about not getting additional information but please feel free to contact me for any help I can provide. I hope you enjoy your new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory