Our salesman Mark was helpful and informative, able to answer every question. We felt no pressure and got just the right amount of help to select the right mattress for us. The price was surprisingly low, much lower than Macy's, and it was delivered the next day for a minimal charge (again less th...
Continue reading
The Mattress Factory
Hi Kris, Thank you for your purchase! I appreciate you taking the time to share your experience with us. We really do strive to offer pressure free shopping. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress F...
Hi Denise, Thank you for your purchase and I am glad you like it so far. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Frank, Thank you for your purchase and I am glad you had a nice experience with us. Please help us spread the word to your family and friends. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
Bed is very comfortable
Similar to one we slept on at a Sheraton
The Mattress Factory
Hi Dave, Thank you for coming to see us in our Newtown Square Showroom. I am glad your enjoying the new mattress. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
We don't like to be pressured and Jim was informative but did not pressure us.
Thank you
The Mattress Factory
Hi Terry, Thank you for your purchase and I am glad you enjoyed our pressure free shopping. It is what separates us from most of the other big chains. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Great selection of mattresses. Our Sales person Erich was very knowledgeable took his time showing us different mattresses. Asked what was our price range, style and in what size we were interested. All in all it was a great shopping experience.
The Mattress Factory
Hi Kathy, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Great selection of products at the store. Salesperson was very helpful. Felt confident walking away after the sale if we had any problems at all the store would take care of our issues.
The Mattress Factory
Hi Charlie, Thank you for your purchase. I a glad you had a nice experience with us and I assure you we will be there for you in the future if you need anything. I hope you enjoy your new mattress. Have a great day! Sincerely, Chris Conway President Mattress Factory
I have not yet received my mattress but the massaging felt great in the store. Dennis was my sales rep and he did a wonderful job explaining everything I wanted to know. He helped me make the best decision for what I was looking for.
The Mattress Factory
Hi Selena, I am glad you had a nice experience in our Springfield showroom. Dennis is our product trainer so he has a wealth of knowledge on all models. Let us know how you like your new mattress once your have it delivered. Have a great day! Sincerely, Chris Conway President Mattress Factor...
Haven't purchased a mattress in quite some time, so I did my research. A high priority for me was customer service. That's pretty much where it all begins for me. I began to research mattress companies in my area and was very pleased with the reviews that Mattress Factory in Vineland received....
Continue reading
The Mattress Factory
Hi Fran, Thank your for your purchase and also the nice words about Mike. Mike and our team are really the reason we have been able to grow as a family business against all the big out of town chains. We really do want our customers to feel like a part of our TMF Family and I am so happy you had...
We came in after Raymour and Flanigan could not accommodate our budget. Wesley asked us about the mattress we liked and used factors like the coil gauge and pillow top density to find the most comparable mattress. Not only did we get a nicer mattress -- we SAVED money!
When an issue came up with ou...
Continue reading
The Mattress Factory
Hi Dominic, Thank you for your purchase and for taking the time to share your experience with us. I really appreciate the nice words about Wesley and the Delivery Team. They are awesome and we are lucky to have them. Please help us spread the word to your family and friends. Have a great day and...
We had a wonderful experience with Andrew Hoven, the store Manager. He was most accomodating and took the time to walk us through the various models and brands before we ultimately decided on a higher-end Memory Foam Mattrress. Andrew went over Temper-Pedic's policy with regard to returns and made...
Continue reading
The Mattress Factory
Hi Diane, Thank you for your purchase and your kind words about Andrew I will pass them along. He is terrific and I am glad you enjoyed your experience with us. If there is anything I can do for you in the future please let me know. Have a great day and enjoy your new mattress! Sincerely, Chris...
Bob Riley made me feel comfortable with my purchase. He was the reason that I pulled the trigger.
The Mattress Factory
Hi Mark, Thank your for your purchase and your kind words about Bob. We are glad to have him in our TMF family. I hope you enjoy your new mattress for many years to come. Please help us spread the words to your family and friends. If there is anything I can do for you in the future please let m...
The salesperson new exactly what my husband and I were looking for in a mattress; plus price, value, and quality without wasting our time. We will be a returning customer and glad to have The Mattress Factory in our neighborhood.
The Mattress Factory
Hi Donna, Thank you for shopping with us. We really love the new Langhorne location next to Bonefish Grill. It is much bigger than our old location and we are happy to be in your neighborhood. Enjoy your new mattress and please let me know if there is anything I can do for you in the future. Si...
Great experience, knowledgeable sales person who didn't "hard sell" us. And, there was no competition on their pricing - best prices,beat all the other stores in our area.
The Mattress Factory
Hi Eileen, Thank you for your purchase and for taking the time to share your experience. We have a Zero Pressure promise so I am glad you enjoyed shopping with us. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Anton, Thanks you for your purchase. If there is anything I can do for you in the future please let me know. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
After having an issue with a product purchased I spoke with Chris and had all my issues resolved in one phone call ! This is what you get when you buy family owned very happy with how my issue was resolved ! Thanks Chris !
The Mattress Factory
Hi Josie, The most important thing to me is service after the sale that's why I personally answer all of these reviews. It takes a lot of time but I thoroughly enjoy the contact with our customers. I enjoyed talking to your today and I am glad I could help you solve the problem with your boxsprin...
Nice shopping experience - Mitchell was helpful without being pushy and assisted us in picking the right mattress set for our needs.
The Mattress Factory
Hi Mary, Thank you for your purchase! I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Mike knows every detail about every mattress in the Mattress factory. When you are about to spend the next 10 years on a bed, you need someone that will give YOU the highest priority and not push one brand or another. Mike simply tell you the details on the bed, how you feel on it, the benefits of...
Continue reading
The Mattress Factory
Hi Mike, Thank you for your purchase and your kind words about Mike. He is terrific and we are glad to have him in the TMF family. I hope you enjoy your new mattress and if there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President...
Bought mattress to replace a 20 year old mattress. Like the no pressure experience.
The Mattress Factory
Hi Debra, Thank you for coming to see us in Lawrenceville. I am glad you enjoyed our no pressure shopping experience. We really feel is separates us from the rest. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Matt...
We were looking for a firm mattress because me and my wife have lower back pain. We got what we wanted within our budget.
The Mattress Factory
Hi Kunal, Thank you for your purchase and I am glad we could meet your needs. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Was looking to replace the matters for my mothers adjustable bed base.
The Mattress Factory
Hi Patricia, Thank you for your purchase! Have a great day and I hope you mom enjoys her new mattress. Sincerely, Chris Conway President Mattress Factory
Hi Theodore, Thank you for you purchase and I hope you sell well :) If there is anything I can do for you in the future please let me know! Have a great day. Sincerely, Chris Conway President Mattress Factory
The manager of the Montgomeryville was very nice, but our salesperson was new and wasn't very knowledgeable.
The Mattress Factory
Hi Nancy, Thanks for your purchase and for your patience with a new member of our team in training. Andrew is our manager and is terrific. I hope you enjoy your new mattress for many years to come. If there is anything I can help you with in the future please let me know. Have a great day! Sinc...
We came into the store looking for a new mattress and the sales men was very knowledgeable. They were not pushy and willing to spend the time with us while making up our mind. We left without purchasing a mattress because I wanted to do some reviewing online and and at other store to do some price m...
Continue reading
The Mattress Factory
Hi Thomas, Thank you for your purchase! I appreciate the fact that you shopped around and came back to us. We are confident with our pricing and zero pressure sales experience that our customers will come back. John is terrific so thank you for your kind words I will pass them along. I take the...
We had a good, pressure-free experience shopping at the Montgomeryville location. Erich helped us figure out what kind of mattress we may be interested in and gave us plenty of space and time to make up our minds. He knew when to walk away, when to check back in. We weren't sure if we would need a b...
Continue reading
The Mattress Factory
Hi Sherry, Thank you for coming to see us in Montgomeryville. Erich is terrific and we really want to provide a different experience free of pressure. I am sure you will be happy with our delivery team as well they are the best in the business. Please help us spread the word to your family and f...
Hi Kyle, Thank you for your purchase and I am glad you got a good nights sleep. Enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory